Reservation Officer

**Basic Function** - Performing day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. **Responsibility and Authority** - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Handle Reservations and administration duties - Handle and process...

Maximisation of room sales and revenue for the hotel - supervise the taking of reservations and operates systems in accordance with minimum company standards. - Ensure the department operates with a sales attitude and all personnel are aware of sales opportunities with the hotel which assist with the maximum of revenue. - Ensure commercial management...

1. Reports directly to the Reservations / Revenue Manager 2. Make reservations for the guests from all segments, ie. Corporate, Wholesale, OTA, Group, Long-stays, etc. 3. Provide customer service support with the highest standard of professionalism as you navigate through the guests’ requests 4. Sell additional services and upselling of the Hotel’s...

**TOUR OPERATION OFFICER** **Location: Cheras, Selangor** **Responsibilities**: - Arranging and making reservations for booking confirmations - Collaboration with overseas agent for the request on hotel reservation, transfer & etc - Good negotiation skill with ground operator agents **Requirements**: - At least 1 year(s) of working experience in the...

**Responsibilities**: - Processes reservations by mail, telephone, fax, extranet, GDS or Central reservation system referral. - Processes reservations from the sales office, other serviced suites departments and Travel Agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all...

Job Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...

Job Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...

Job Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...

Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. At least 1-year working experience in a related field would be an added advantage. Must have good communication skills - written and spoken. Job Description: To handle FIT Hotel room reservations. To upsell and cross sell alternate room category to help grow...

Summary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. Product Knowledge: - Reports to Reservation/E-Commerce Manager - To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. Product Knowledge: - Reports to Reservation/E-Commerce Manager - To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. - To lead Reservations Agent’s Team and ensure their tasks are carried out efficiently. - To work closely with other department especially Front Office...

**Job Summary**: Reservation Agent plays a crucial role in the hospitality industry by managing the reservation process for guests. The job is responsible for handling reservation requests, assisting guests with booking accommodations, and providing excellent customer service. - Confirm reservations and inform guests about the terms and conditions. - Provide...

The Ticketing Officer **helps passengers to plan for their trips**. He/She answers questions on travel arrangements such as routes and time schedules. - He/She makes and confirms reservations. - He/She calculates the expenses and sells tickets to the passengers. - Plans route and computes ticket cost, using schedules, rate books, and computer. - Reads coded...

**Position**: GUEST SERVICES CENTER AGENT - RESERVATIONS (Full time #535640) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia The Guest Services Center Agent will report to the Guest Services Center Manager and forms part of the Front Office team who collectively deliver exceptional guest experiences. Delivering...

Provides overall leadership and guidance to the housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, gives training for newly recruited employees, audits and inspects housekeeping personal work assignments, and requisitions supplies. Take care of the budget and budget control for the department. - To have a wide...

Performing all check-in and check-out tasks - Managing online and phone reservations - Informing customers about payment methods and verifying their credit card data - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - **Register guests collecting necessary information (like contact details and...

Job Requirements: - Good communication and interpersonal skills. - Responsible,reliable and committed with customers centric mindset. - Experience in reservation/front office will be an advantage. Responsibilities: - Receiving and managing online room reservations,phone call reservations and walk-in guests. - Assist in pre registration and blocking of...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...