Deal Support Manager

5 months ago

Kuala Lumpur, Malaysia Workday Full time

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

At Workday, we are expanding the Deal Management function in the region by setting up a new Team based out of Kuala-Lumpur, Malaysia, that will be supporting our operations across APAC and Japan.

We are looking for motivated individuals ready to learn, help our existing members structure and prepare the best deals for our clients, think together, and grow together.

Ready to jump in one of the best and fastest growing SaaS company out there?

About the Role

The focus of this role will be to support our existing Team of Deal Managers: a group of 10 people spread across APAC & Japan who plans, structures, negotiates, the commercial and legal terms of every deal Workday pursues in the region.

Specifically, you will be in charge of performing price calculations, running operational steps, processing and verifying contracts, while ensuring maximum speed at every step of every deal. You will work hand in hand with the Deal Managers who are facing the business, and be their partner in ensuring every deal closed with every Workday client is a success for all.

Success in the role requires operational excellence (Salesforce), strong calculation and ability to navigate numbers (Microsoft Excel), a natural taste for executing tasks diligently and with precision, and above all a sense of Teamwork and communication.

There is so much to do as we build up this new Team in this era of hyper-growth for Workday. Are you ready to embark with us?

About You

Basic Qualifications:

- Bachelor’s degree required with 2 to 4 years total experience with at least one year experience in a sales support, contract support, sales operations, analyst, order management, or similar roles.
- Other Qualifications:
- Ready to learn This is a junior role and it is fine if you do not know everything about the role.
- Ability to execute back-end operations swiftly, having attention to details, strong execution skills, and being fast and proactive with it. Knowledge of Salesforce is a plus but not a requirement.
- Ability to read, understand, edit simple contracts terms in English.
- An understanding of general SaaS selling motions, pricing, licensing models a definite plus.

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process

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