Sales Support Coordinator

3 months ago


Ara Damansara, Malaysia Enrich Medsurg Sdn. Bhd. Full time

This position requires a high level of responsibilities to support Enrich Medsurg in achieving marketing goals and objectives. The Marketing & Sales Support is to proactively support the organization and sales team in administering the necessary task needed ensuring smooth operations.

**Responsibilities & Duties**:

- Assisting the Sales & Marketing Director by carry out marketing communication and daily tasks to keep the department functioning and facilitate the duties of Product/ Marketing Department
- Responsible to prepare and support sales team on product and marketing collaterals. Updating and maintaining the marketing and product department's sampling and documentation
- Serve as lead person in organizing events such as participation in exhibition, conference, workshop and product training. Collaborate with external parties and internal teams. Performs related task whenever assigned
- Handling loaner and consignment sets in terms of ordering and return of unused loanable/consignment goods. Routine check and monitor inventory closely
- Prepare PO for ordering, follow up and track shipment in receiving goods
- Review pending orders and specific customer requests to ensure excellent customer service and customer experience
- Liaise, coordinate and work closely with principals, courier service provider, sales team, logistic, administration and vendors on products and marketing matters to ensure successful implementation of the administration activities
- To provide good and efficient inventory book keeping, organise documentation and recording
- Managing the correspondence between sales team and assist to support in preparing sales quotation
- Handling product inquiries, and replacement of goods for lost or faulty issues
- To evaluate and report on monthly basic on marketing investment. Prepare budget and forecast planning
- To consolidate ideas from Sales and implement those ideas into action items and presentations
- Ability to commute/travel outstation
- Asist logistic section to prepare and arrange stocks if needed
- Any other ad-hoc activities assigned by the management from time to time

**Education & Experience**:

- Bachelor's Degree or Professional Degree in Marketing / Business Management or related discipline
- Experience and knowledge in the marketing would be an advantage
- At least 3 to 5 years of related working experience
- Must be computer literate

**Requirements**:

- Good Communication & Coordination Skills
- Strong, interpersonal and verbal skill, excellent written communication skill
- Good problem solving skills and innovative
- Desire to be involved in marketing execution activities
- Knowledge of Marketing proposal and planning (preferred)
- Provide data and guides to help the sales team
- Medical device product knowledge would be an advantage
- Must be willing to travel inclusive of outstation
- Hard working, responsible and able to work independently with minimum supervision
- Flexible and versatile multi-tasking
- Knowledge of document management system preferred
- Medical device product knowledge would be an advantage
- Team player


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