Payroll Analyst

2 weeks ago

Kuala Lumpur, Malaysia United Nations Development Programme (UNDP) Full time

**Job Identification**
- 15863

**Locations**
- Kuala Lumpur, Malaysia**Posting Date**
- 01/26/2024, 04:18 AM
- 02/11/2024, 10:59 PM

**Job Schedule**
- Full time

**Agency**
- UN Volunteers

**Grade**
- NOB

**Vacancy Type**
- Fixed Term

**Practice Area**
- Management

**Bureau**
- UNV

**Contract Duration**
- 2 Year with Possibility for extension

**Education & Work Experience**
- Master's Degree - 2 year(s) experience OR Bachelor's Degree - 4 year(s) experience

**Required Languages**
- English

**Desired Languages**
- Proficiency in another official UN language is an asset

**Mobility required/no mobility**
- no mobility required

**Background**

**Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and**
**inspiring stories.**

The Volunteer Services Center (VSC) is the operational center of excellence that provides HR management services to almost 13,000 UN Volunteers serving agencies, funds and programmes across the UN system. VSC is responsible for providing timely and high-quality services in the Volunteer Management Cycle:

- Volunteer Deployment (from selection to hire)
- Volunteer Management (from hire to separation)
- Payroll administration
- Related guidance, customized packages and support for volunteers and UN entities globally

**Duties and Responsibilities**

**1. Administration of global payroll services**
- Ensure timely and accurate determination and processing of entitlements for UN Volunteers;
- Ensure full compliance of volunteer invoice/payroll processing in the ERP system in line with UN, UNDP and UNV rules, regulations and policies, as well as effective implementation of the UNDP/UNV internal control framework;
- Ensure accurate invoice/payroll data entries, verification and validation to reduce recoveries and other exceptional payments;
- Ensure earnings and deductions are verified and accurate before bring submitted to UNDP Global Payroll Services (GPS);
- Coordinate payroll finalization with UNDP GPS and payroll-related transactions by UNDP Global Shared Services Center, including calculation, reconciliation, administration of retroactive recoveries and adjustments;
- Maintain records of invoice/payroll-related advances (amounts, currencies, schedules, etc.), and process recoveries in the ERP system;
- Take timely corrective actions on erroneous payroll data in the ERP system;
- Timely follow-up with relevant staff on volunteer payroll issues.

**2. Operational support on payroll, VSC invoice processing and VSC supplier data related matters**
- Ensure that destination banks are correctly set up for seamless invoice/payroll disbursement;
- Ensure full understanding of all available payment methods, especially in countries with complex banking arrangements;
- Follow up on claims of non-receipt of payment and ensure disbursement of entitlements for rejected/returned payments; actively manage the reconciliation of open-items and other receivables related to volunteer payments;
- Support the review and analysis of data for bank reconciliation when required;
- Support banking and disbursement services as required;
- Ensure queries from UN Volunteers related to payment of entitlements are addressed;
- Ensure corrective actions are taken timely and escalated to technical support as appropriate;
- Coach, train and support UNV teams to continuously build capacity for volunteer invoice/payroll related matters during onboarding sessions, townhalls, regional retreats, etc.;
- Contribute to operational system specifications to assure user and business needs and requirements are adequately reflected in operational and related systems;
- Contribute to process mapping, continuous process improvement and cross-cutting optimization initiatives;
- Actively contribute to relationship building with UNV sections and regional offices, and to partnership building with UNDP/BMS/GSSC colleagues and other stakeholders as required;
- Ensure that volunteer-related outsourced services are received according to mutual agreements and manage deviations in a solution-oriented and collaborative manner as required; contribute to negotiations with service-providers as required.

**3. Production of payroll reports and support to queries**
- Perform checks and balances for due diligence and financial accountability within the Financial Rules and Regulations of UNDP related to the VSC mandate;
- Monitor volunteer payroll reports and take corrective action on unusual or question

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