F&b Service Crew
2 weeks ago
**JOB DESCRIPTION - WAITSTAFF**
Job Location: Singapore
Major goal - The role of the waitstaff is to ensure that he/she delivers consistently
high quality customer service and provide overall support to the service team.
Reports to - Assistant Manager/Restaurant Manager
**Customer relations**
- Delivers food and drinks to customers in a timely fashion and offers
description of food being served
- Familiarises himself with menu items (including food
restrictions/allergens/religious needs) such that he can spot and correct
mistakes or missing elements before they are served to guests
- Interacts with customers for the purposes of reservations, order taking,
responding to general enquiries, taking feedback, etc.
Operations
- Ensures that the tables are clean, and set with ample cutlery and plates, and
are promptly replenished throughout a meal service, and resetting tables for
dessert
- Actively looks to offer and/or replenish drinking water
- Maintains and updates in-store guest communication (menus, tent cards,
chalkboards, wall writing, posters, etc)
- Packs door gifts
Hygiene, sanitation & food safety
- Maintains cleanliness of all FOH work areas before, during and after meal
services
- Maintenance of all FOH ware (serving ware, cutlery, glassware, furniture, soft
furnishings, etc.)
- Maintains operating equipment and other company services
Management
- Attends and actively contributes to meetings as required
- Performs any other duties and responsibilities that may be assigned by
management
- Communicates anything peculiar to the Assistant Manager/Duty
Manager/Restaurant Manager
Valerie Song Lixuan, EA Registration No R1106569, Lic No.08C5436
**Job Types**: Full-time, Permanent
**Salary**: RM5,000.00 - RM6,000.00 per month
Schedule:
- Rotational shift
**Experience**:
- Service Crew: 2 years (preferred)
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