Cybersecurity Operations Lead

4 days ago


Cyberjaya, Selangor, Malaysia NTT DATA Business Solutions Full time

At NTT DATA Business Solutions, we are committed to delivering value-added SAP solutions to our clients. As a leading IT service provider, our team specializes in SAP Consulting, SAP Development, Managed Cloud Services, and Application Management Services (AMS) & Technology.

We have an exciting opportunity for a seasoned Cybersecurity Operations Lead to join our team. The successful candidate will be responsible for leading and managing the Security Operations Center at NTT Business Data Solutions to ensure effective monitoring, detection, and response to cybersecurity threats and incidents.

The role involves overseeing a team of security analysts, developing, and maintaining SOC processes, as well as ensuring the organization's security posture aligns with industry standards and best practices. This includes strategic oversight, technical expertise, and leadership to align security operations with business goals.

We operate 24/7 to monitor and respond to cybersecurity threats for more than 17,000 client endpoints and over 14,000 servers organized in 6 global data centers.

SOC Operations Key Responsibilities:

  • Leadership and Team Management:
  • Supervise Teams: Lead SOC analysts, vulnerability management, and penetration testing teams, ensuring high performance, accountability, and professional growth.
  • Staff Development: Provide mentorship and training programs to upskill team members in SOC operations, vulnerability management, and penetration testing.
  • Team Collaboration: Foster collaboration within the security teams and with other IT and business units.
  • Shift Management: Ensure adequate staffing and shift rotations for 24/7 SOC operations.
  • People Topics: Manage discipline and motivate the team by fostering collaboration, trust, and open communication while addressing conflicts constructively.
  • Incident Response:
  • Real-Time Monitoring: Oversee 24/7 monitoring of security events using tools like SIEM, XDR, and other detection technologies.
  • Incident Commander: Serve as the Incident Response Commander during critical security incidents.
  • Coordination: Coordinate with internal teams, business team, Data Center stakeholders, and third-party vendors to resolve incidents effectively.
  • Response Planning: Develop, maintain, and test incident response plans to ensure preparedness for various attack scenarios.

Vulnerability Management:

  • Vulnerability Scanning: Oversee regular scanning of infrastructure to identify security vulnerabilities.
  • Prioritization: Analyze and prioritize vulnerabilities based on severity and risk.
  • Remediation Coordination: Collaborate with IT teams to remediate vulnerabilities.

Communication and Reporting:

  • Stakeholder Updates: Regularly communicate SOC performance to stakeholders.
  • Dashboards: Develop dashboards to present real-time SOC performance.


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