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Operations Director

1 week ago

Cyberjaya, Selangor, Malaysia Logicalis Australia Full time
About the Job

We are looking for an Operations Director to join our team at Logicalis Australia. As an Operations Director, you will be responsible for overseeing the operational strategy within your team and ensuring that services are delivered to customer Service Level Agreements.

You will lead and motivate your team to achieve strong performance, productivity, and engagement and conduct regular performance reviews, documenting and tracking career and development plans with your team.

The ideal candidate will have a proven track record in a leadership or supervisory role within Managed Services and excellent communication and interpersonal skills. They will also have the ability to make informed decisions under pressure and have a passion and desire to develop and share knowledge.

  • Key Responsibilities:
  • Develop and implement operational strategies to improve team performance and productivity
  • Lead and motivate your team to achieve strong performance, productivity, and engagement
  • Conduct regular performance reviews, and responsible for documenting and tracking career and development plans with your team
  • Ensure services are delivered to customer Service Level Agreements