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Client Support Training and Development Lead

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Tarro Full time

Tarro is committed to hiring the best team to empower small businesses. As our Client Support Training Manager, you will be responsible for designing and delivering real-time training programs, leveraging modern training tools, e-learning platforms, and Learning Management Systems (LMS).

About us:

Our company is built around empowering small businesses through frictionless connections with their customers. We believe in a customer-centric approach, ensuring they can focus on creating better experiences while helping their businesses thrive.

The ideal candidate will have a proven track record in designing and implementing agile training programs, preferably in a high-growth tech startup environment. They should possess exceptional communication skills in both English and Mandarin.

This role involves establishing continuous learning cultures, improving team performance, collaborating cross-functionally, and implementing measurement and feedback systems. The ideal candidate should be technologically proficient, adaptable, and resilient, with a passion for empowering teams through effective training and development.