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Sales Support Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia FEIKEN Bearing Full time
Job Description

This Sales Support Specialist role at FEIKEN BEARING involves assisting the sales team in various administrative tasks, ensuring seamless operations and exceptional customer experience.

Responsibilities include:

  • Receiving and processing purchase orders, verifying orders and contacting customers to resolve queries and obtain missing information.
  • Maintaining and updating sales and customer records, compiling monthly sales reports and analyzing trends to inform business decisions.
  • Expediting orders through internal liaison, directing feedback from customers to relevant departments and identifying new products to add to those on offer.
  • Supporting the sales department with other administrative tasks, as needed, to ensure seamless operations and exceptional customer experience.
Key Skills
  • Excellent interpersonal and customer service skills, with the ability to build strong relationships with customers and colleagues.
  • Experience with industry software such as HubSpot CMR, Freshsales, or similar, with proficiency in word processing and spreadsheet software.
  • Advanced knowledge of administrative recordkeeping, with attention to detail and ability to maintain accurate records.
  • Familiarity with sales reports and sales records, with analytical skills to interpret data and provide insights.
  • Proficiency with word processing and spreadsheet software, with excellent written and verbal communication skills.
Benefits

As a member of our team, you can expect:

  • A dynamic and supportive work environment, where everyone feels valued and empowered to contribute their best.
  • Performance recognition and rewards for outstanding achievements and contributions to our success.
  • An open space and fast-paced working environment, fostering collaboration and innovation.
  • A fully stocked pantry, providing easy access to nutritious food and beverages, supporting your well-being and productivity.