Customer Service and Sales Coordinator

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia FRED Jewelry Full time
Job Requirements

FRED Jewelry is seeking a highly skilled and experienced Sales Supervisor to join our boutique team. The ideal candidate will have a strong background in sales and retail operations, excellent leadership skills, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Drive sales growth and meet targets through effective sales strategies and planning
  • Provide coaching and training to sales team members to improve their skills and performance
  • Manage and maintain accurate sales reports and inventory records
  • Lead by example and demonstrate a strong work ethic, with a focus on achieving results
  • Collaborate with other departments to ensure seamless execution of sales and operational activities
Requirements
  • At least 4-5 years' experience in retail operations, preferably in jewelry or high-end luxury retail
  • Sales-oriented with a proven track record of success
  • Excellent leadership and coaching skills, with the ability to motivate and develop team members
  • Strong analytical and problem-solving skills, with a focus on data-driven decision making
  • Highly organized and able to prioritize tasks effectively to meet deadlines


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