Fulfillment Operations Specialist
7 days ago
We're a leader in data and AI, inspiring customers worldwide to transform data into intelligence.
About Us:We're a debt-free organization on our path to IPO-readiness, offering a dynamic, fulfilling career with flexibility and world-class employee experience.
Job Description:As a Fulfillment Configuration Specialist, you will manage and configure order fulfillment processes to ensure efficient, accurate and timely delivery of products to customers.
Key Responsibilities:- Manage order fulfillment processes to ensure efficiency and accuracy.
- Review customer configuration plans to identify potential issues.
- Troubleshoot issues related to order configuration.
- Interact with external customers and other global staff to provide optimum account management.
- Understand and apply licensing and pricing policies.
- Ensure accuracy of customer software licenses.
- Generate license keys and update customer install bases.
- Minimum 2 years of relevant experience in fulfillment and configuration management.
- Strong attention to detail and excellent communication skills.
- Strong organizational skills and ability to manage a heavy workload.
- Ability to think independently and solve problems under limited direction.
- Proficient in Microsoft Office suite of products.
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