Client Relationship Manager

5 days ago


Bayan Lepas, Penang, Malaysia Teleperformance Full time

Welcome to Teleperformance

We are a pioneering leader in customer experience solutions, empowering businesses to thrive in an increasingly competitive market.

Job Summary

The Client Success Specialist will play a vital role in shaping our customers' perception of our brand. Primary responsibilities include:

  • Representing the brand and its values effectively.
  • Developing long-term relationships with clients.
  • Escalating critical issues promptly.

Requirements

  1. Bachelor's degree in any field.
  2. Strong English language skills for effective communication.
  3. At least 6 months of customer support experience.

Tech Skills

  1. Fast and accurate typing skills.
  2. Proficiency in Microsoft Windows and Office applications.


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