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Customer Service Manager

2 weeks ago


Kuala Selangor, Selangor, Malaysia BERYL'S CHOCOLATE & CONFECTIONERY SDN BHD Full time
Duties and Responsibilities
  • Plan and coordinate tours together with teams to maintain a consistent schedule for festivals, agencies, school holidays, and public holidays.
  • Maintenance, distribution, and inventory control of outreach materials including stocks, promotional items, gifts, merchandise, and public relation materials.
  • Oversee complete routine inventory reports to ensure stock levels are adequate based on projected and historic usage. Track usage in order to submit timely reorders and ensure restock timeline requirements.
  • Daily reporting of event activities via email, website, and blog. Provide reliable activity updates on a daily basis to the superior.