High-End Jewelry Store Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Chaumet Horlogerie SA Full time

We are seeking a highly skilled High-End Jewelry Store Manager to lead our boutique team. As a key member of our retail operations team, you will be responsible for driving sales, delivering exceptional customer service, and maintaining a high level of visual merchandising and store maintenance.

Key Responsibilities
  • Lead and guide the team on High Jewelry sales, aiming to become a High Jewelry Ambassador within Chaumet Worldwide.
  • Responsible for VVICs clientele and guiding the team on VVICs journey.
  • Achieve 100% Ambassador in Mystery Shopper Program.
  • Actively ensure accuracy of monthly, quarterly and yearly stock taking, with no stock discrepancies.
Requirements
  • 8+ years in retail operations at a managerial level, with a proven track record in the jewelry or luxury retail industry.
  • Strong interpersonal and leadership skills, with the ability to inspire and manage a high-performing team.
  • Results-driven individual with a strong sales focus and exceptional customer service capabilities.
  • Highly motivated, team player, positive thinker, and creative problem solver with a focus on efficiency.
  • Strong ethical standards and a high level of personal integrity, embodying Chaumet's core values.


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