Head of Operational Excellence
4 days ago
The successful candidate will be responsible for:
- Defining and managing processes and management systems within operational functions to support transaction processing and other administrative activities.
- Driving the implementation of appropriate operating standards and principles across operations.
- Developing a cost-effective and appropriate operating model across all operational functions.
- Ensuring objectives and priorities are aligned with the organization's vision, objectives, and priorities.
- Developing a culture of continuous improvement and learning.
- Acting as a senior point of contact for operational leaders and business stakeholders.
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Head of Operational Excellence
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Morgan Philips Group Full timeWe are Morgan Philips Group, a leading financial institution dedicated to delivering exceptional services. Our team of professionals strives to maintain the highest standards of professionalism in our operations.Job RequirementsThe Head of Operational Compliance must possess strong leadership and communication skills, attention to detail, and the ability to...
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Head of Customer Excellence
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeHead of Customer Excellence plays a crucial role in a service company, acting as a bridge between customers and the organization. Their primary responsibility is to ensure customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Key Roles and Responsibilities:Voice of the...
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Kuala Lumpur, Kuala Lumpur, Malaysia Pasona Full timePasona is looking for a Head of Operational Excellence in Financial Services to lead our operations in digital microfinance solutions. The successful candidate will be responsible for overseeing the entire loan lifecycle, from application to disbursement and repayment, and ensuring high operational efficiency and minimizing default rates.Key...
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Head of Organizational Excellence
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Teach For Malaysia Full timeTearh For Malaysia is seeking an exceptional leader to fill the position of Head of Organizational Excellence. As a key member of the Senior Leadership Team, you will drive the formulation and implementation of strategies that ensure the organization's long-term sustainability and success.Your responsibilities will include overseeing all areas of...
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Head of Operations
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Federal Land Development Authority (FELDA) Full timeHead of Operations (FIC Hospitality Sdn Bhd)The Head of Operations (Hospitality) is responsible for overseeing and managing the daily operations of hospitality services within the organization. This includes ensuring the highest standards of guest experience, operational efficiency, cost management, staff training and development, and overall service...
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Head of Creative Excellence
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tin City Impact Full timeTin City Impact is a dynamic creative agency that prides itself on delivering exceptional work while fostering a culture of excellence. As a Head of Creative Excellence, you'll oversee the development of innovative campaigns, manage client relationships, and ensure team performance meets our high standards.We seek a seasoned leader with expertise in creative...
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Head of Operations
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ooolabs Full timeWe are looking for a Head of Operations to oversee and manage the operations of our Malaysia office. This role will be responsible for driving business growth, ensuring operational excellence, and building a high-performing team. As the Head of Operations, you will work closely with senior leadership to align local operations with the company's overall...
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Head, Customer Excellence and Solutions
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeHead, Customer Excellence and Solutions page is loadedHead, Customer Excellence and SolutionsApply locations Kuala Lumpur (Takaful) time type Full time posted on Posted 30+ Days Ago job requisition id 24090324Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in...
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Head of Operations
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Salient Group Full timeHead of Operations (Fintech Securities Trading, MNC)As the Head of Operations, you will be responsible for the operations of a motivated and proficient team, in terms of corporate action, settlements, the entire life cycle of a trade - in a discount trading brokerage environment.You will lead a talented team of professionals to develop and execute operations...
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Head of Digital Infrastructure
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FRANKY Group of Companies Full timeJob OverviewThe FRANKY Group of Companies seeks an experienced IT professional to serve as the Head of Information Technology. This leadership role requires a strategic thinker who can drive innovation, ensure optimal performance, and maintain the highest standards of security and reliability.Key AccountabilitiesDevelop and execute a comprehensive IT...
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Operational Excellence Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Group Full timeWe are seeking an Operational Excellence Manager to join our team at FNZ Group. As a member of our organization, you will play a critical role in promoting a service of excellence by ensuring client expectations are met. Your primary responsibilities will include overseeing service delivery, managing internal and client communication channels, and serving as...
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Head of Operations SEA
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia ELGI EQUIPMENTS LIMITED Full timeKey AccountabilitiesThe Head of Operations for Southeast Asia will be accountable for:Growth Strategy Execution: Develop and execute a comprehensive growth strategy for the SEA region.Market Share Growth: Drive growth of market share in identified geographies in line with long-term strategy for SEA.Operational Excellence: Implement strong review mechanisms...
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Head of Operations Strategic Lead
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time**Job Description:**We are seeking a seasoned Operations Leader to join our team. As the Head of Operations, you will be responsible for overseeing and optimizing end-to-end operational functions across multiple departments, including Customer Service, Debt Collections, Operations Excellence, Business Intelligence (Ops), Workforce Management, KYC/Name...
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Head of IT Operation
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tune Protect Group Berhad Full timeThe Head of IT Operations is responsible for leading the IT Operations team, ensuring the smooth functioning, stability, and performance of core insurance systems, including GIS and TAOS. Reporting to the Chief Technology Officer (CTO), this role oversees IT service delivery, incident management, and operational efficiency, aligning IT services with business...
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Head of Operation Experienced
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time**Head of Operation****Experienced (Team Lead)**Location Malaysia - Kuala Lumpur Department Operations SeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet...
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Head of Operations
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pinkcollar Employment Agency Full timeGet AI-powered advice on this job and more exclusive features.Pinkcollar is an ethical recruitment agency dedicated to transforming the hiring of migrant domestic workers with integrity, fairness, and impact. We are committed to operational excellence, and we're looking for a Head of Operations who shares our vision and can drive efficiency, execution, and...
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Head of HR Operations
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia iHeal Medical Services Full timeJob Title: Head of HR OperationsCompany OverviewiHeal Medical Services is a leading healthcare provider dedicated to delivering exceptional patient care.Job DescriptionEstablish and implement effective HR policies and procedures ensuring compliance with labour laws, rules, and regulations.Manage the full spectrum of HR activities including staff recruitment,...
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Head Of Operations APAC
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeGetronics Federal Territory of Kuala Lumpur, MalaysiaHead Of Operations APACWe are seeking a dynamic and experienced Head Of Operations APAC to oversee and manage the day-to-day IT operations, ensuring seamless delivery of IT services, infrastructure management, and operational efficiency. The ideal candidate will have a strong background in IT strategy,...
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Operational Excellence Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeJob Description:This role involves overseeing collection strategy and planning, driving operational efficiency, and collaborating with leadership to align with business objectives. You will be responsible for developing cost-effective solutions and driving organizational growth.About the JobKey Responsibilities:Establish performance metrics and key...
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Head of Operational Compliance
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Morgan Philips Group Full timeHead of Operational Compliance - MY867013Our client is a prominent financial institution, known for its wide range of services and commitment to excellence.Role OverviewThe Head of Operational Compliance will oversee a team and ensure that an effective control framework is in place for business operational activities. This role involves managing operational...