Business Development Officer

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time
Job Summary

We're seeking a talented and driven individual to join our team as an Employee Banking Officer. In this pivotal role, you will play a crucial part in driving the growth of our customer base by focusing on acquiring new customers for our CASA (Current Account Savings Account) product. Your primary responsibilities will include engaging potential customers through on-site road shows and events, promoting our banking products and services effectively.

Key Responsibilities

  • Actively seek out and engage potential new customers, understanding their banking needs and providing solutions that meet those needs.
  • Conduct and participate in on-site road shows, sales campaigns, and promotional events to create awareness of our banking products with our Employee Banking Relationship Manager.
  • Work towards achieving assigned targets and goals, ensuring that we meet our business objectives.
  • Foster strong relationships with new customers, providing ongoing support and guidance to enhance their banking experience.
  • Build and maintain strong relationships with customers to foster loyalty and retention.
  • Ensure compliance with all Bank policies, procedures, and regulatory requirements, including thorough KYC (Know Your Customer) checks during the onboarding process.

Requirements

  • Minimum Diploma in any field, with a strong foundation in business principles and practices.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with customers and colleagues.
  • Ability to work without supervision as well as collaboratively within a team environment, demonstrating self-motivation and initiative.
  • Fresh graduates are encouraged to apply, with opportunities for professional growth and development.

Technical Competencies

  • Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex ideas simply and clearly.
  • Relationship Management: Proven ability to build and maintain strong relationships with customers and colleagues, with a focus on fostering trust and loyalty.
  • Account Management: Strong account management skills, with the ability to identify and capitalize on new business opportunities.
  • Cross-Selling: Effective cross-selling skills, with the ability to promote additional products and services to existing customers.
  • Bank Account Features and Services: Comprehensive knowledge of bank account features and services, with the ability to communicate these effectively to customers.

About Us

At Standard Chartered, we're committed to making a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and want to work for a bank making a difference, we want to hear from you.

We celebrate our unique diversity, across our teams, business functions, and geographies - everyone feels respected and can realize their full potential. Our purpose is to drive commerce and prosperity through our unique diversity, together with our brand promise to be here for good.

Our valued behaviours include:

  • Doing the right thing, being assertive, challenging one another, and living with integrity, while putting the client at the heart of what we do.
  • Never settling, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
  • Being better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing. These include:

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off, including annual leave, parental/maternity leave, sabbatical, and volunteering leave, along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders, and all sorts of self-help toolkits.
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
  • Being part of an inclusive and values-driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies - everyone feels respected and can realize their full potential.

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