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Technical Customer Success Manager
1 week ago
- Facilitate Use Case Exploration and Business Framing: Lead use case exploration and business framing workshops, develop client value realization models.
- Lead Persuasive Technical Conversations: Lead technical discussions that persuade clients to act based on their requirements and the value provided by IBM's solutions.
- Create Post-Deployment Customer Success Plans: Develop post-deployment customer success plans aimed at continually increasing post-launch, active user adoption of IBM's products.
