Trade Finance Support Specialist

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

Job Description:

We are looking for a skilled Trade Finance Support Specialist to join our team in Malaysia. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work well under pressure.

Main Responsibilities:

  • Perform transaction processing duties as instructed by team management, adhering to relevant procedures, guidelines, instructions, and standards to meet productivity and service standards.
  • Work collaboratively with the team to deliver superior customer service by driving operational performance, meeting SLAs for timeliness and accuracy, reducing costs, and enhancing operational efficiency.
  • Ensure awareness and compliance with trade finance's rules, regulations, policies, guidelines, procedures, and practices.
  • Provide technical support to Relationship Managers on trade finance related matters.
  • Evaluate and recommend solutions to problems through data analysis, technical experience, and precedent.
  • Support team management in developing team members by guiding, coaching, and supporting them.
  • Contribute to the implementation of quality management systems and other initiatives by the bank.
  • Maintain due care and diligence on day-to-day operational matters relating to Trade Based Money Laundering, sanction compliance, and transaction screening.

Qualifications:

  • Possess a diploma or degree in any discipline.
  • Have excellent communication and interpersonal skills.
  • Demonstrate a positive attitude and willingness to learn.
  • Show ability to work quickly, independently, and under pressure.


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