Trade Finance Operations Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time

The role of a Trade Finance Operations Specialist at Commerz Global Service Solutions involves ensuring the independent, compliant and timely handling of Letter of Credit guided by the operating procedures, guidelines, policies, practices, code of conducts and standards imposed by the company.

Possess fundamental knowledge of latest versions of UCP / ISBP / URR / Incoterms and relevant current update of Letter of Credit related to ICC publications.

Diligently escalate any lapses in processing / handling to the respective Team Head for close monitoring.

Ensure productivity targets set are duly met efficiently / accurately and processing turnaround standards are achieved within own area of responsibility.

Cultivate teamwork within the unit/department and organization to foster collaboration at all times.

Observance of the company's requirements with respect to Compliance, AML and Reputational Risk issues (first level check) is indispensable in daily activities.

Key responsibilities include:

1. Payment Processing
  • Understand payment terms stipulated in the Letter of Credit.
  • Execute transactions accurately and on time in accordance with the Letter of Credit terms and conditions.
  • Review and authenticate payment instructions against presented documents.
  • Handle payment discrepancies and coordinate with clients for resolution.
2. Swift Processing
  • Prepare and process swift messages (i.e.: MT202, MT103, MT742) for payment instruction and interbank communications.
  • Ensure accurate use of payment reference and transaction details in swift messages.
3. Compliance & Regulation
  • Monitor compliance and regulatory requirements (i.e.: Anti Money Laundering & Know Your Customer procedure).
  • Adhere to internal policies and international trade finance regulations.

Key performance indicators include:

  • Achieving processing turnaround standards as stipulated in the Service Level Agreement between the company and clients.
  • Meeting and/or exceeding productivity standards and competency in terms of processing efficiency and accuracy output.
  • Supporting implementation and initiatives carried out by management and the company.
  • Contributing ideas for improvement on processes and workflow.

Required qualifications include:

  • Bachelor's degree or Post Graduate Diploma/Professional Degree in industry or equivalent.
  • At least 0 – 2 years of working experience with Trade Finance Operations.
  • Familiarity with Trade Finance industry.
  • Proficient use of MS Office.
  • Good command of English and possibly of another foreign language.

Desired characteristics include:

  • Passionate about the role, hardworking, self-motivated, detail-oriented and team player.
  • Ability to work independently with minimal supervision and meet deadlines.
  • Good interpersonal and communication skills.
  • Willingness to learn new things and positive attitude.
  • Flexibility to work in shift/staggered hours if required.


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