Account Growth Specialist
7 days ago
About Mudah.my
">Our vision at Mudah.my is to revolutionize the secondhand market in Greater Southeast Asia, making it the go-to destination for customers seeking unique products.
">Job Description
">In this role, you will develop and maintain strong relationships with our clients, driving business growth and expansion while ensuring exceptional customer service.
">Key Responsibilities:
">Client Relationship Management:
">
Built strong client relationships, establishing trust and loyalty through personalized service and tailored solutions.Account Growth:
">
Identified and pursued opportunities for account growth and expansion, collaborating with internal teams to drive revenue targets.Reporting and Analysis:
">
Provided regular reporting on account status, analyzing client feedback and data to optimize service delivery and enhance client satisfaction.Customer Service:
">
Delivered exceptional customer service, addressing queries and concerns promptly and professionally to ensure client satisfaction and retention.
Qualifications
">- Strong foundation in sales and customer service principles.">
- Excellent communication and interpersonal skills.">
- Strong analytical and problem-solving abilities.">
- Ability to work independently and as part of a team.">
- Applicants with one year or less experience encouraged to apply.">
Additional Information
">By submitting your application, you acknowledge adherence to our PDPA policies; learn more about our Candidates Personal Data Privacy Statement.
">Seniority level">- Entry level">
- Full-time">
- Sales, Business Development, and General Business">
- Technology, Information and Internet">
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