Interaction Resolution Expert

Job OverviewWe are looking for a highly motivated and detail-oriented individual to join our team as a Complaint Resolution Expert - Lilly China. This role involves working closely with various stakeholders to ensure the timely and effective resolution of product complaints related to Lilly products marketed in China.Key ResponsibilitiesComplaint Handling...

We're seeking a highly skilled Data Center Support Expert to join our SSG Premium Services team at Lenovo. As a key member of the team, you'll be responsible for resolving complex customer issues related to hardware, storage, software, and overall problem resolution.You'll work closely with Level 1 agents, Level 3 OEM agents, and hardware and software...

We are looking for an experienced Data Center Maintenance Expert to join our team at PRASARANA MALAYSIA BERHAD. The successful candidate will have a strong understanding of server infrastructure and be able to provide expert support for our corporate IT systems.Job Description:The Data Center Maintenance Expert will be responsible for providing 1st and 2nd...

The Talent & Culture Manager is a strategic partner to the CEO, shaping key business decisions with expert HR insights while ensuring compliance across regions. This role leads payroll operations (Malaysia & overseas), HR processes, and talent engagement, creating a seamless and thriving workplace. Beyond policies and payroll, it's about building a culture...

Key ResponsibilitiesThe Interaction Resolution Expert will be responsible for delivering high-value experiences to customers through simplified, successful interactions using all contact channels.They will utilize their knowledge across the entire portfolio of Hardware, Software, and Services to make the complex accessible and solve complex interactions.The...

We're seeking a highly motivated Software Solution Provider to join our team at Julytech Sdn Bhd. In this role, you'll be responsible for delivering exceptional technical support to our customers.As a software solution provider, you'll need to possess strong analytical skills to identify and resolve software issues. Your excellent communication skills will...

Professor - Smart Technology and Interactive Media2 days ago Be among the first 25 applicantsThe Design School, Taylor's University is looking for a visionary Professor for a degree programme focused on the intersection of creative industries, smart home design, and immersive and interactive space design. The successful candidate will have expertise in...

We're on the hunt for a talented Customer Success Advocate to join our team at Julytech Sdn Bhd. In this role, you'll be responsible for ensuring customer satisfaction by delivering exceptional technical support.As a customer success advocate, you'll need to possess excellent communication skills to build strong relationships with customers. Your strong...

About the Role:We are seeking an experienced Customer Service Officer who will be responsible for delivering exceptional customer experiences.Main Responsibilities:Handle all types of customer interactions in a professional and efficient manner.Provide timely and effective resolutions to customer queries and complaints.Conduct quality checks on...

A spark of creative imagination, coupled with the magic of coding - we have many IT wizards in the house, and now we're looking for some extra hands to take 123RF to the next level They will be someone who lives and breathes web app development, who can understand how different systems work, and stitch them together to build our ideal ecosystem. Do you have...

CX Tech Expert OverviewThe Global CX Tech Expert is responsible for providing advanced technical support for customers, partnering closely with Regional and Global CX peers and leads. As a subject matter expert over all WBD products/services available in their markets, you will provide ongoing oversight over our frontline support advocates, identify...

Job OverviewGAMUDA is seeking a highly skilled Senior Engineer Google Distributed Cloud to join our team. As a key member of our support team, you will be responsible for providing advanced technical support and problem resolution for complex issues related to Google Distributed Cloud (GDC).About the RoleInvestigate and diagnose complex technical problems...

Job OverviewWe are seeking a Support Services Technician to join our team at AutoCount, responsible for providing top-notch technical support to our customers and dealers.Main Duties:Offer expert technical assistance to resolve customer issues.Maintain accurate records of job performance, including customer interactions and resolutions.Regularly follow up on...

Surgical Support and Training ExpertStryker Group is seeking a talented Surgical Support and Training Expert to join our team. As a clinical specialist, you will provide expert technical support to customers, focusing on joint replacement solutions. Your primary responsibility will be to ensure customers understand the technical specifications and usage...

About the Position">The SME Credit and Collections Expert will manage the daily operations of the MY and SG collections team, focusing on efficient resolution of customer accounts.Responsibilities">You will work closely with multiple teams to resolve issues affecting collections performance, analyze data to identify trends, opportunities, and challenges, and...

We are looking for a Senior IT Solutions Expert to join our technology team at Nando's Malaysia. As a key player in our IT department, you will be responsible for overseeing the overall restaurant IT operations across all outlets nationwide.Responsibilities:Oversee day-to-day IT operations, including monitoring ticket queues and ensuring resolution within...

About the RoleThis position will be reporting to Solution Manager II, People Systems, and involves being the subject matter expert (SME) for Learning and Talent modules.Responsibilities include supporting and coordinating HR Systems matters such as change requests and issue resolution.System administration functions will include configuration, complex report...

We're looking for a skilled Technical Support Expert to join our team at Julytech Sdn Bhd. This role involves providing timely and effective technical support to customers via chat and phone.The ideal candidate will have strong problem-solving skills and the ability to explain technical concepts to non-technical users. They should also have excellent...

What We're Looking ForWe are seeking a highly motivated and experienced Collections Specialist to join our team. You will need to possess a Bachelor's Degree in Finance and Accounting or equivalent, and have a minimum of 6 months of working experience in Finance/Accounting.You should have excellent communication skills, be highly organized, and have a strong...

Job OverviewWe are seeking a highly motivated and results-driven Telemarketing Expert to join our team at BOA Group Malaysia. In this role, you will be responsible for making outbound calls to potential clients to schedule appointments and providing exceptional customer service.Key ResponsibilitiesMaking outbound calls to potential clients to schedule...