Customer Success Advocate

2 days ago


Petaling Jaya, Selangor, Malaysia Julytech Sdn Bhd Full time

We're on the hunt for a talented Customer Success Advocate to join our team at Julytech Sdn Bhd. In this role, you'll be responsible for ensuring customer satisfaction by delivering exceptional technical support.

As a customer success advocate, you'll need to possess excellent communication skills to build strong relationships with customers. Your strong problem-solving skills will enable you to identify and resolve software issues efficiently.

Key Accountabilities:
  • Customer Engagement: Build strong relationships with customers through regular interactions.
  • Technical Support: Provide expert technical support to customers via multiple channels.
  • Issue Resolution: Troubleshoot and resolve software-related issues promptly.


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