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Process Improvement Expert

2 weeks ago


Petaling Jaya, Selangor, Malaysia DKSH Group Full time

DKSH Group is seeking a highly skilled Process Improvement Expert to join our team.

This role involves analyzing end-to-end business processes to identify automation opportunities and roadblocks, and effectively communicating them to stakeholders.

  1. Key Responsibilities:
  • Conduct business system analysis and define project requirements.
  • Work closely with stakeholders to develop functional and technical specifications.
  • Organize workshops to analyze end-to-end business processes.
  • Assist in writing UAT scenarios and participate in SIT.

A strong technical acumen, keen attention to business processes, and excellent communication skills are essential for this role.

A Bachelor's degree in Business Administration or a Technical discipline is required, along with 3-5 years of experience in Business Process Analysis.