Process Improvement and Quality Assurance Expert

4 days ago


Petaling Jaya, Selangor, Malaysia DSS Software Solutions Sdn. Bhd. Full time

About the Role:

We are looking for a seasoned Process Specialist to lead our P2P process improvement initiatives. As a key member of our operations team, you will drive business growth by optimizing our payment-to-payment cycle.

In this role, you will leverage your expertise in process optimization and quality assurance to identify areas for improvement and develop strategies to enhance process efficiency.

  • Key Responsibilities:
  • Analyze and report performance on quality.
  • Support and implement de-risking plans for the process.
  • Share and document best practices.

Requirements:

  • End to end knowledge on P2P cycle along with fair understanding of O2C and R2R.
  • Knowledge on compliance requirements if any (eg – Tax components & requirements).
  • Practical knowledge on ERPs – knowledge on interpreting and comparison of reports, knowledge on how and where controls can be put in.


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