Software Quality Assurance Specialist

2 days ago


Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

We are looking for a highly skilled Software Quality Assurance Specialist to join our team in Bangkok. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our software products.

The ideal candidate will have a minimum of 1 year of experience in quality assurance, with a strong background in data analysis and software development. You will be working closely with our operations team and QA department to identify areas of improvement and implement solutions.

You will be responsible for constructing searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment. Additionally, you will own on-time, accurate, quality analysis and reports/visualizations in tight alignment with specified project objectives.

To succeed in this role, you must have exceptional analytical and decision-making skills, as well as phenomenal communication and presentation skills. You will also be required to work on 24/7 rotational shift and relocate to Bangkok, Thailand.

Required Skills and Qualifications:

  • Minimum 1 year of Quality Analyst experience
  • Min Diploma & above
  • Fast learner who requires minimal supervision
  • Language proficiency in Mandarin and English are mandatory
  • Experience in preparing and presenting written project status reports and executive briefings
  • Phenomenal communication, presentation, and public speaking skills


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