Desktop Support Analyst
1 week ago
Averis Sdn Bhd seeks a skilled Desktop Support Analyst to provide technical assistance to users on desktop-related issues.
This role involves troubleshooting and resolving technical issues, working closely with users to ensure minimum downtime.
Key Responsibilities:- Troubleshoot and resolve technical issues related to desktops, applications, and infrastructure services.
- Provide technical support to users, responding to their queries and resolving their technical issues.
- Manage incidents and requests through a ticketing system, ensuring timely resolution and follow-up actions.
Requirements:
- Degree in Computer Science or Information Technology or equivalent.
- Strong analytical and problem-solving skills.
- Ability to work under pressure, meeting deadlines and expectations.
- Fluency in Mandarin language is required.
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Technical Support Analyst for Desktop Systems
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Desktop Support Operations Manager
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