Technical Support Analyst for Desktop Systems

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA, Inc. Full time
Job Summary

NTT DATA, Inc. is a trusted global innovator of business and technology services, with a diverse team of experts in over 50 countries. We are seeking a skilled Field Tech Analyst to join our team in Kuala Lumpur, Malaysia.

Key Responsibilities
  • Desktop Support: Provide comprehensive support for desktop systems, including troubleshooting, resolution, and maintenance.
  • Mobile Device Support: Assist with mobile device issues using ABM and Samsung KNOX, including setup, configuration, connectivity, and application troubleshooting.
  • Cyber Security: Respond promptly to cyber, malware alerts, and location outages, ensuring timely resolution.
  • Inventory Management: Manage the inventory, deployment, and maintenance of desktop assets, ensuring accurate record-keeping and regular stock checks.
Why Choose Us?

As a member of our team, you will have the opportunity to work collaboratively in a dynamic environment, managing multiple tasks simultaneously, and leveraging Office 365 tools to boost engagement and efficiency within the support team.



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