Hotel Cleaner Coordinator

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full time
About Us

Established in 1971, Shangri-La Hotels and Resorts has grown to become one of the region's most trusted hospitality brands. With over 102 deluxe hotels and resorts across Asia Pacific, North America, Europe, and the Middle East, we offer a unique blend of Eastern charm and Western sophistication.

Headquartered in Hong Kong, our extensive footprint in Asia and key cities worldwide provides global exposure, exciting career prospects, and opportunities in various fields such as hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and more.

Job Summary

We are seeking a detail-oriented and skilled Housekeeping Clerk to join our team at Shangri-La Kuala Lumpur. The successful candidate will be responsible for supporting the housekeeping department in maintaining cleanliness, orderliness, and efficiency within the hotel or resort.

Key Responsibilities:

  • Maintain accurate records and facilitate communication between housekeeping staff and other departments
  • Provide administrative support to maintain high standards of cleanliness and guest satisfaction
Requirements

To be considered for this role, you must possess:

  • A minimum of SPM (Sijil Pelajaran Malaysia) or equivalent; additional certification in hospitality or administration is an advantage
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills in Bahasa Malaysia and English
  • Basic computer skills, including proficiency in Microsoft Office (Word, Excel)
  • A positive attitude with a customer-oriented mindset
  • The ability to work effectively in a team-oriented environment
  • A professional and courteous demeanor with a strong commitment to guest satisfaction
  • The ability to work under pressure in a fast-paced environment
  • Citizenship of Malaysia or Permanent Residency of Malaysia


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