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Customer Billing Expert
1 week ago
SEEK'S VISION IS TO DELIVER INNOVATIVE SOLUTIONS THAT TRANSFORM THE WAY BUSINESSES FIND TALENT AND JOB SEEKERS FIND WORK.
To achieve this vision, we require individuals who are committed to excellence, teamwork, and ongoing learning. As an Order-to-Cash Associate, you'll play a critical role in ensuring seamless transactions and maintaining strong relationships with our customers.
About the Role
As a member of our O2C team, you'll be responsible for ensuring accurate invoicing, collecting withholding tax certificates, and resolving financial queries within agreed Service Level Agreements. You'll work closely with our O2C Team Leaders and Senior Specialists to drive continuous improvement initiatives and contribute to the growth of our business.
- Ensure accurate and timely invoicing to customers.
- Collect withholding tax certificates from customers where necessary.
- Address and resolve financial queries within specific SLAs.
- Maintain open communication channels and detailed records of customer interactions.
What We Offer
- A supportive and inclusive work environment that encourages professional growth and development.
- Ongoing training and opportunities for skill enhancement.
- Competitive compensation packages and benefits.
- A collaborative team environment that values diversity and promotes innovation.