Client Acquisition Specialist

3 days ago


George Town, Penang, Malaysia OCBC Full time
Overview of the Position

The Client Acquisition Specialist will play a crucial role in acquiring new clients and expanding the current customer base. This involves establishing relationships with potential clients, promoting our products and services, and ensuring seamless customer service.

Main Accountabilities
  1. Maintain a robust pipeline of potential clients by reaching out to sole-proprietors, partnerships and professional organizations.
  2. Expand the customer base by nurturing relationships with industry leaders and trade associations.
  3. Enhance revenue streams by suggesting relevant packages that incorporate Forex, savings accounts and insurance offerings.
  4. Deliver top-notch customer care by proactively addressing client concerns and providing personalized support.
  5. Participate in marketing activities and contribute to the growth of the Emerging Business division.
  6. Support the Head of Enterprise Mass Market in achieving team goals.
Key Competencies
  • Degree in any field
  • Excellent communication and interpersonal skills
  • Results-driven with a focus on customer satisfaction
  • Able to build rapport and communicate effectively with external partners
  • Detail-oriented and organized
  • New graduates are encouraged to apply; comprehensive training will be provided.


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