Hospitality Operations Manager

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

Hyatt Centric City Centre Kuala Lumpur is a vibrant hotel that combines modern luxury with the city's rich history. Our commitment to providing exceptional guest experiences is reflected in our state-of-the-art facilities and unparalleled service standards.

About the Role

The Team Leader - Laundry is responsible for overseeing the efficient operation of the Laundry Department, ensuring seamless execution of laundry services while meeting Hyatt International's Corporate Strategies and brand standards. This role requires strong leadership skills, problem-solving abilities, and attention to detail to deliver exceptional results.

Key Responsibilities
  • Assist with the smooth and efficient running of the department
  • Contribute to employee, guest, and owner satisfaction
Requirements

Ideally, candidates should possess a relevant high school or diploma in Hospitality or Tourism management, along with a minimum 2 years' experience in hotel laundry operations or independent laundry operations. Well-versed knowledge of laundry cleaning chemicals and linen is essential, as is excellent problem-solving, administrative, and interpersonal skills.


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