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EduTech Operations Manager

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia LittleLives Inc Full time

Leverage your expertise as our Delivery and Operations Manager to shape the future of early childhood education through technology.

Key responsibilities include:

  • Managing project portfolios across multiple departments, ensuring seamless execution and stakeholder satisfaction.
  • Collaborating with cross-functional teams to drive projects forward, balancing competing demands and deadlines.
  • Developing project scope, resource allocation, and timelines, aligning with business objectives and strategies.
  • Evaluating and prioritizing tasks, optimizing team capacity, and ensuring effective use of resources.
  • Leading Scrum teams, facilitating ceremonies, and promoting a culture of collaboration and continuous improvement.
  • Serving as the primary point of contact between Product Managers, Scrum Teams, and Stakeholders, fostering open communication and trust.
  • Providing regular status updates and reports, highlighting progress, challenges, and areas for improvement.
  • Driving incident resolution and Rapid Response management within your portfolio, ensuring minimal disruption and maximum efficiency.
  • Cultivating a positive, inclusive work environment that promotes employee engagement, motivation, and job satisfaction.

You will excel in this role if you possess:

  • A proven track record in Project Management, Agile methodologies, and technical disciplines.
  • Excellent communication, interpersonal, and time management skills, with a strong focus on results and customer satisfaction.
  • A flexible, adaptable, and creative approach, with a passion for innovation and continuous learning.