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Business Development and Operations Leader
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About the Ideal Candidate
We are looking for a highly motivated and experienced Business Development and Operations Leader to join our team at IKEA Damansara, Malaysia.
The ideal candidate will have at least 2-3 years of leadership experience handling 15-20 co-workers/staff, working in a customer-facing, service-oriented, fast-paced, and multichannel retail environment; preferably in a customer support function or a call centre.
The successful candidate will be able to communicate confidently and clearly in English and in the local language(s). They will be passionate about home furnishings and customer service, with a keen interest in problem-solving, coaching, mentoring, negotiation, and building trustful relationships.
