Technical Customer Service Agent
7 days ago
Steelcase is seeking an experienced Asia Pacific customer service professional to support its e-commerce websites.
About the Job:This role will involve working closely with the e-commerce team to provide exceptional customer service and support.
Main Responsibilities:- Provide accurate and efficient responses to customer inquiries.
- Manage orders and resolve issues promptly.
- Assist customers with product information and transactions.
- Develop and maintain strong relationships with customers.
- Stay up-to-date with product knowledge and technical expertise.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to work under pressure and adapt quickly.
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Technical Solutions Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wohn-Service-Team Full timeJob DescriptionWe are seeking a highly skilled Technical Solutions Specialist to join our team. As a key member of our Wohn-Service-Team, you will be responsible for providing exceptional service and support to our customers in Malaysia.Main Responsibilities:To visit customer sites as directed to install, maintain, commission, and repair power supply and...
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Customer Service Manager
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full timeTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.We are seeking a highly skilled Customer Service Manager to lead our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing first-hand support to internal...
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Customer Service Technical Expert
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agridence Pte. Ltd. Full timeRequirementsPossess a strong understanding of IT service management principles.Maintain a working knowledge of various software and hardware systems commonly used within the organization.Effectively troubleshoot and diagnose technical issues, escalating complex problems to the appropriate teams for resolution.We are looking for a motivated and experienced...
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Global Customer Support Agent
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeAbout the Role:We are seeking a skilled Senior Agent, P2P Dispute to join our team. As a member of our global customer support team, you will be responsible for attending to all disputes/inquiries/issues from customers through multiple supported channels. This includes handling customer disputes and conducting comprehensive investigations using various...
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Technical Service Ambassador
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full timeTDCX is seeking a highly motivated and technically skilled Technical Service Ambassador to join our team. As a technical expert, you will be responsible for providing technical support to customers through various communication channels, including phone, email, chat, and social media.About the RoleThis is an exciting opportunity to work with a world-leading...
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Technical Support Specialist
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full timeWe are seeking a Technical Support Specialist to join our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing first-hand support to internal escalations, and working with internal Quality Monitoring and Training teams to train new hires through intensive coaching and mentoring.The...
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Customer Service Liaison
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Morrison Express Full timeRole OverviewMorrison Express Corporation is a global logistics service provider specializing in the transportation of goods and products worldwide. With offices and agents in over 250 locations, we offer efficient and reliable logistics solutions to clients globally.We believe in fostering a diverse community where individuals can thrive and reach their...
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IT Help Desk Agent
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeAbout the RoleThis is an exciting opportunity to join our dynamic team as an IT Help Desk Agent. As a key member of our support team, you will play a critical role in ensuring that our customers receive exceptional service.
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Customer Service Professional
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeAt OKX, we believe in empowering individuals through crypto. As a Senior Agent, you will play a crucial role in shaping the future of our customers.The ideal candidate will have strong communication skills and be proficient in multiple languages. You will be responsible for providing exceptional customer service to our global clients through various...
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Technical Service Representative
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeAbout the RoleAqi Intl is seeking an experienced Technical Service Representative to join our team. The successful candidate will be responsible for providing technical support to customers via various channels, including voice and non-voice interactions.Main ResponsibilitiesHandle customer inquiries and resolve technical issues in a timely and professional...
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Electrical Service Technician
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wohn-Service-Team Full timeAbout the RoleThe Wohn-Service-Team is seeking an experienced Electrical Service Technician to provide top-notch service and support to our customers in Malaysia.Main Accountabilities:Carrying out installations, maintenance, commissioning, and repairs of power supply and related systems at customer sites.Replacing defective components and testing to ensure...
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Customer Service Supervisor Lead
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeJob Description: Customer Service Supervisor LeadAbout the Role:We are looking for a seasoned Customer Service Supervisor Lead to oversee our Member Services Contact Center operations. As a critical participant in team members' development, you will create a positive and energetic working environment that fosters growth and collaboration.Your expertise will...
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Customer Service Professional
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeOur Mission:AEON Credit Service (M) Berhad aims to be a trusted partner in the financial services industry.We achieve this by fostering a culture of excellence, innovation, and teamwork.As a Collections Executive, you will be an integral part of our team, responsible for managing customer relationships and ensuring timely payments.
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Global Contact Center Agent
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Shared Services Sdn Bhd Full timeAbout the JobThis is an exciting opportunity to join the customer service team at Shangri-La Shared Services Sdn Bhd. As a Global Contact Center Agent, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.You will work closely with our sales team to provide personalized service to our customers and...
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Customer Service Quality Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeJob SummaryShopee is seeking a Customer Service Quality Manager to lead our quality assurance efforts. As a Customer Service Quality Manager, you will be responsible for driving quality excellence and ensuring customer satisfaction across all channels.Key ResponsibilitiesDevelop and implement quality strategies to ensure customer satisfaction.Analyze quality...
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Customer Service Excellence Position
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe are seeking a highly motivated and skilled individual to join our Contact Centre team as a Customer Service Excellence Professional. As a member of our team, you will be responsible for providing exceptional customer service via telephone to our customers (agents and policyholders).The successful candidate will have excellent communication and...
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Technical Customer Success Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Promote Project Full timeRole OverviewWe are seeking a Technical Customer Success Manager to provide technical expertise and professional services to our customers.ResponsibilitiesStay customer-obsessed & represent the customer internally in influencing product roadmap and improvements.Collaborate with sales teams to establish strong client relationships with key accounts,...
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Technical Solutions Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Chubb Full timeJob DescriptionWe are seeking a skilled Technical Solutions Specialist to join our team at Chubb. The successful candidate will be responsible for building solutions as required by the Small commercial division, while adhering to best-in-class integration standards and practices.The ideal candidate will have a track record of successful delivery of technical...
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Oracle Technical Service Lead
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ll Oefentherapie Full timeAbout the RoleThis position encompasses aspects of both the CSS JAPAC Proactive Technical Care team within ASEAN and a CSS Service Solution Architect function across JAPAC.The Service Solution Architect formulates and leads presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction.
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Technical Service Representative
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full timeWe are seeking a skilled Technical Service Representative to join our team. As a key member of our post-sales customer service team, you will be responsible for handling all incoming inquiries on Microsoft products, technologies, programs, policies, and services.Responsibilities:Responds to customer inquiries via email, phone, or other communication...