Technical Customer Service Agent

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Steelcase Full time

Steelcase is seeking an experienced Asia Pacific customer service professional to support its e-commerce websites.

About the Job:

This role will involve working closely with the e-commerce team to provide exceptional customer service and support.

Main Responsibilities:
  • Provide accurate and efficient responses to customer inquiries.
  • Manage orders and resolve issues promptly.
  • Assist customers with product information and transactions.
  • Develop and maintain strong relationships with customers.
  • Stay up-to-date with product knowledge and technical expertise.
Skills & Qualifications:
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work under pressure and adapt quickly.


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