Marketplace Optimization Expert

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Porcelain Pte Ltd Part time
About Our Values
At Porcelain Pte Ltd, we prioritize PEOPLE-first principles, driven by technology to deliver exceptional products and services. Our values include building deeper relationships with stakeholders while being conscious of our impact on the world.

We aim to be a global skincare company trusted by customers worldwide, helping individuals feel confident in their own skin. With a cult-premium skincare brand from Singapore, we are committed to marrying craftsmanship and technology to create innovative skincare products.

About the Job Description
The Marketplace Operations Specialist will be responsible for managing and optimizing Porcelain Skin's Marketplaces, specifically Lazada, Shopee, and iShopChangi stores. This role requires seamless operations, campaign execution, and data analysis to achieve sales targets.

Main Responsibilities
• Manage daily operations of Porcelain Skin's Lazada and Shopee stores, including product listings, pricing, promotions, and inventory updates.
• Ensure accurate and visually appealing product listings that align with Porcelain Skin's brand identity.
• Optimize store performance to improve visibility, conversion rates, and customer satisfaction.
• Plan and execute marketplace campaigns, flash sales, and platform-specific promotions to drive traffic and sales.
• Work closely with Lazada and Shopee account managers to secure exposure opportunities and exclusive deals.
• Monitor inventory levels and coordinate with logistics partners to ensure smooth order fulfillment and timely delivery.
• Track and analyze sales, traffic, and customer behavior metrics on Lazada and Shopee.
• Generate weekly and monthly reports with insights and actionable recommendations to improve store performance.

Key Skills and Qualifications
• Bachelor's degree in Business, Marketing, E-commerce, or a related field.
• Minimum 2 years of experience managing Lazada and Shopee operations.
• In-depth understanding of marketplace algorithms, platform-specific tools, and e-commerce trends.
• Strong data analysis skills with proficiency in Excel/Google Sheets for performance reporting.
• Self-motivated, detail-oriented, and capable of managing multiple priorities independently in a remote setting.
• Strong communication skills to collaborate effectively with internal teams, external account managers, and the Head of Marketing.

Innovative Skincare Products
Porcelain is committed to creating innovative skincare products that meet the evolving needs of our customers. Our range of products is designed to help individuals achieve healthy skin from within.

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