Lead Payment Processor

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time
About the Role

The Lead Payment Processor will oversee our payment operations team, ensuring efficient payment processing and dispute resolution. You will be responsible for managing a team of professionals, optimizing processes, and maintaining compliance with industry regulations.

Responsibilities
  1. Oversee payment processing operations to ensure smooth transactions on Shopee marketplace.
  2. Manage payout activities, ensuring accuracy and timeliness, and adhering to SOP.
  3. Analyze chargeback cases, gather evidence, and prepare responses to resolve disputes.
  4. Work with internal teams to resolve payment inquiries and issues.

You will work closely with the business functions and technical teams to maintain payment channels and ensure smooth transactions.



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