Call Center Agent for Insurance Company

7 days ago


Petaling Jaya, Selangor, Malaysia AIG Full time

About the Opportunity

AIG is a leading global insurance organization seeking a talented and dedicated individual to join our team as a Customer Care Executive. In this role, you will be responsible for providing exceptional customer service, driving first contact resolution, and resolving customer complaints.

You will work closely with internal and external stakeholders to ensure seamless operations and achieve business objectives. As a member of our team, you will enjoy a comprehensive benefits package, opportunities for career growth and development, and the chance to work with a dynamic and diverse group of professionals.

Responsibilities

  • Deliver exceptional customer service via multiple service channels.
  • Drive first contact resolution and resolve customer complaints.

We value teamwork, innovation, and continuous improvement, and strive to create a supportive, connected environment for our team and clients alike. If you are a motivated and results-driven individual who is passionate about delivering outstanding customer service, we encourage you to apply.



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