Strategic Operations Leader

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time

About the Role

We are seeking a Strategic Operations Leader to join our team at OCBC. As an Executive Director of Operations, you will be responsible for leading and supervising a team of staff in the department.

Key Responsibilities:

  • Lead and supervise a team of staff in the department to ensure effective daily operations.
  • Plan capacity and allocate resources accordingly to meet required turnaround times.
  • Manage daily operations to maintain effectiveness and efficiency.
  • Oversee reporting to relevant parties on an accurate and timely basis to ensure compliance.
  • Champion quality, process improvements, and other service enhancement projects to maintain high service levels.
  • Ensure that procedures are well documented and updated.

Requirements:

  • A recognized University degree is preferable.
  • Candidates with 5 years of relevant experience are encouraged to apply.
  • Good written and verbal communication skills are essential, as well as being highly organized.
  • Skill in advanced Excel and SharePoint is necessary.
  • The ability to work independently and manage assignments proactively is required.
  • Strong leadership and people management skills, as well as teamwork orientation, are crucial.

About Us

At OCBC, we value our employees' contributions and strive to create a positive working environment.



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