Strategic Operations Leader
4 days ago
About the Role
We are seeking a Strategic Operations Leader to join our team at OCBC. As an Executive Director of Operations, you will be responsible for leading and supervising a team of staff in the department.
Key Responsibilities:
- Lead and supervise a team of staff in the department to ensure effective daily operations.
- Plan capacity and allocate resources accordingly to meet required turnaround times.
- Manage daily operations to maintain effectiveness and efficiency.
- Oversee reporting to relevant parties on an accurate and timely basis to ensure compliance.
- Champion quality, process improvements, and other service enhancement projects to maintain high service levels.
- Ensure that procedures are well documented and updated.
Requirements:
- A recognized University degree is preferable.
- Candidates with 5 years of relevant experience are encouraged to apply.
- Good written and verbal communication skills are essential, as well as being highly organized.
- Skill in advanced Excel and SharePoint is necessary.
- The ability to work independently and manage assignments proactively is required.
- Strong leadership and people management skills, as well as teamwork orientation, are crucial.
About Us
At OCBC, we value our employees' contributions and strive to create a positive working environment.
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