Customer Engagement Manager

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Link Compliance Full time

Link Compliance is a dynamic company that values innovation and excellence. We are seeking a talented Customer Engagement Manager to lead our customer-facing initiatives.

About the Role:
  • We require a seasoned professional who can develop and execute customer engagement strategies, driving business growth and customer satisfaction.
Key Responsibilities:
  • Develop and implement customer engagement plans, focusing on building strong relationships and delivering value-added solutions.
  • Work closely with the sales team to ensure seamless customer interactions and resolve any issues promptly.
  • Analyse customer feedback and metrics to identify areas for improvement and develop targeted strategies.
Requirements:
  • Proven experience in customer-facing roles, with a strong understanding of customer needs and preferences.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to work independently and make decisions under pressure.
  • Degree in business, technology, or a related field is preferred.
  • Native or Bilingual Proficiency in Chinese is highly desirable.


  • Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

    Role DescriptionThe Customer Engagement Manager will be responsible for fostering strong relationships with high net worth clients, offering expert wealth advisory services and promoting professional wealth advice.Promote bespoke banking solutions to enhance customer satisfaction and loyalty.Develop and implement tailored solutions to meet client needs,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Novo Nordisk AS Full time

    Innovate, experiment, and strive for excellence – this is what drives us at Novo Nordisk Malaysia. Our Customer Engagement Team is dedicated to delivering exceptional commercial sales excellence and customer experiences. We're committed to creating an inclusive culture that celebrates diversity and promotes equal opportunities for all employees.As a CRM...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Dorsett Kuala Lumpur Full time

    Dorsett Kuala Lumpur is a leading hospitality brand with a rich history dating back to 1998. Our Sales Coordinator will play a pivotal role in supporting our sales team and driving business growth through effective sales coordination and customer engagement.Responsibilities include managing sales operations, processing orders, maintaining accurate records,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

    About the RoleThis role involves building and maintaining relationships with key business customers to increase revenue and promote business banking products. The ideal candidate will have strong communication skills and the ability to work effectively with diverse stakeholders.Key ResponsibilitiesCustomer Engagement: The successful candidate will be...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Complyance Full time

    Job Overview:Complyance is seeking a Customer Engagement Specialist to join our sales team. As a key member of our team, you will be responsible for engaging with customers, building relationships, and driving sales growth.Key Responsibilities:Identify and qualify potential customers through research and targeted outreach.Make outbound calls to prospective...


  • Kuala Lumpur, Kuala Lumpur, Malaysia IBCS Group Full time

    Role Summary:The Customer Engagement Specialist will be responsible for engaging with customers through outbound calls, identifying potential business opportunities, and converting them into new business leads.This role requires a high level of enthusiasm, energy, and a willingness to learn and take on new challenges.You will be working closely with our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time

    Head of Customer EngagementAIA is committed to helping our customers and the community live Healthier, Longer, Better Lives. As a Head of Customer Engagement, you will play a vital role in advancing this mission.Your key responsibility will be to lead the Customer Marketing unit, developing marketing campaigns and strategies to cross and upsell all insurance...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Smart Reader Worldwide® Full time

    This Customer Engagement Specialist role at Smart Reader Worldwide involves identifying and engaging with potential customers via outbound calls, understanding their needs, and promoting our products. The role requires a mix of telemarketing and administrative tasks, with opportunities to collaborate with the sales team for successful outcomes.Identify and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full time

    We are looking for a seasoned Customer Engagement Lead to create distinctive and engaging brand content that drives consumer awareness and behavior.Accountabilities:This role supports the execution of campaigns aligned with our brand strategies and target audiences.It ensures high-quality and consistent execution of communications ideas and frameworks across...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Nilai University Full time

    We are looking for a Customer Engagement Officer to join our team at SOMO Sdn Bhd.The ideal candidate will have experience in managing customer relationships, increasing brand exposure, and driving business growth in Kuala Lumpur. Key responsibilities include:Managing customer relationships and expectationsIncreasing company brand exposure through various...


  • Kuala Lumpur, Kuala Lumpur, Malaysia KNOLSKAPE Solutions Pvt. Ltd. Full time

    Customer Success at KNOLSKAPE Solutions Pvt. Ltd.At KNOLSKAPE Solutions Pvt. Ltd., we are committed to delivering exceptional customer experiences that exceed our clients' expectations. As a Head of Customer Engagement, you will play a critical role in achieving this goal by leading the development and implementation of strategies to drive customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Visage Full time

    Job Description:We are looking for a talented Customer Engagement Specialist to join our Visage team. As a key member of our SVIP customer service team, you will play a critical role in maintaining good relationships with our high-value customers.Your primary responsibility will be to analyze user preferences and develop strategies to boost recharge levels....


  • Kuala Lumpur, Kuala Lumpur, Malaysia CleverTap Full time

    About the CompanyCleverTap is a leading provider of all-in-one customer engagement platforms, helping brands unlock limitless customer lifetime value.Our Vision:To empower businesses to create personalized experiences for all their customers.Key Highlights:Trusted by over 2000 brands worldwide.Leading all-in-one customer engagement platform.Pioneering...

  • Channel Head

    11 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Job SummaryIn this Business Development Manager position, you will be responsible for developing and executing strategic plans to drive business growth in the region. As part of our regional team, you will work closely with cross-functional teams to identify opportunities and develop targeted solutions to meet our sales targets.Your expertise in customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Pacific Asiawide Group Full time

    We Are Looking For An Experienced Sales And Customer Engagement Professional To Join Our Team At Pacific Asiawide Group.The Successful Candidate Will Be Responsible For Providing Excellent Customer Service, Meeting Sales Targets, And Leading And Coaching A Team Of Sales And Customer Service Specialists.Pacific Asiawide Group Is One Of The World's Largest...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Longines Watch Co. Full time

    Key ResponsibilitiesPromote and sell our luxury watches to customersProvide exceptional customer service and maintain a high level of product knowledgeAchieve monthly and yearly sales targetsDemonstrate and explain our products to customersRequirementsMinimum 1 year sales experience in a retail industryIn-depth knowledge of our merchandise, its exact...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GE Vernova Full time

    We are looking for a talented Customer Portfolio Manager to join our team at GE Vernova. In this role, you will be responsible for departmental operations planning and execution, or focused on execution of professional activities within a technical discipline.You will function with some autonomy but guided by established policies or review of end results....


  • Kuala Lumpur, Kuala Lumpur, Malaysia SAP SE Full time

    We are seeking a highly skilled and experienced professional to join our team as a SAP HR/SuccessFactors Customer Engagement Principal. The successful candidate will have a deep understanding of SAP HR and SuccessFactors solutions, as well as strong consulting and leadership skills.As a member of our team, you will be responsible for:Providing expert...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full time

    Job SummaryWe are seeking a highly skilled and analytical individual to join our team as a Quality Assurance Lead Specialist. This role involves evaluating customer transactions to ensure accuracy and consistency in information provided to customers.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Visage Full time

    Job Title: Platform Live Engagement ManagerJob Summary:We are seeking a highly skilled Platform Live Engagement Manager to join our team. This role will involve planning and executing live streaming events, managing user engagement, and providing exceptional customer service.Key Responsibilities:Plan and launch live streaming events, including setting up...