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AI Chatbot Development Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time
Responsibilities:
  • Develop conversational AI solutions and integrate them with existing systems and technologies to enhance customer experience.
  • Create and implement conversational flows to automate routine tasks and improve efficiency.
  • Analyze customer interactions and conversation data to identify areas for improvement and develop strategies to address them.
  • Collaborate with cross-functional teams to design and implement chatbot features and functionalities.
  • Stay up-to-date with industry trends and best practices in conversational AI, NLP, and machine learning.