Customer Experience Lead

Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.Job DescriptionSutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a...

Sutherland, a global leader in business and digital transformation, is seeking an analytical individual to join our team as a Quality Analyst. The Quality Analyst plays a crucial role in evaluating customer transactions to ensure accurate information is provided to customers.Key ResponsibilitiesThe key focus of the Quality Analyst is to evaluate transactions...

Responsibilities:Customer SupportCustomer managementAccount CreationBasic Process OnboardingBookingsInquiryProviding QuotesComplaint HandlingIssue ResolutionCase ManagementService RecoveryPro-active PreventionTrackingEducation: Secondary education or equivalentExperience: One (1) year of work experience in customer service and interactionFedEx was built on a...

Leadership OpportunityA&W (Malaysia) Sdn Bhd is looking for a Customer Experience Lead to spearhead our efforts in creating unforgettable dining experiences for our customers. As a key leader on our team, you will be responsible for fostering a culture of excellence, innovation, and teamwork.Key Responsibilities:Cultivate a positive and inclusive work...

Kimberly-Clark Corporation is a leading global healthcare company that has been driving innovation for over 150 years. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.We are seeking an experienced professional to lead our customer experience transformation in Asia. As the ideal candidate, you...

Balchem Corporation requires a Customer Experience and Supply Chain Professional to enhance customer service operations and logistics planning. The ideal candidate will have experience in managing logistics and customer service processes, utilizing ERP systems like Microsoft D365. Key responsibilities include:Main TasksDevelop and maintain strong...

Job DetailsSpeedy Best Sdn Bhd is a leading logistics company seeking a skilled Logistics Operations Manager to join our team. As a key member of our operations department, you will be responsible for overseeing the delivery process, ensuring timely and accurate deliveries, and maintaining efficient warehouse management.Main ResponsibilitiesDelivery Process:...

We are seeking a dedicated Custoemr Experience Officer to join our team at Eastsun Superior Print (M) Sdn Bhd. As a customer-focused professional, you will play a critical role in ensuring that our clients receive excellent service and support.Responsibilities:Interact with customers to provide information and resolve inquiries about our products and...

IFP Customer Experience Lead Asia page is loadedIFP Customer Experience Lead AsiaApply locations Malaysia - Petaling Jaya time type Full time posted on Posted Yesterday job requisition id 877464Job DescriptionYour JobYou're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that...

About the RoleThis is an exciting opportunity to work with a leading electric vehicle manufacturer in Malaysia. As a Customer Experience Trainer, you will play a critical role in ensuring that our sales team has the skills and knowledge needed to deliver exceptional customer experiences.ResponsibilitiesDevelop and deliver training programs that focus on...

Job Description - Associate, Customer & Agent Service Centre (GELM Operations-Klang) (240001OL)Job Number:240001OLDiscover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations....

FastLaneRecruit is a leading provider of innovative and sustainable packaging solutions. We are seeking a highly skilled Packaging Engineering Manager to join our team and contribute to our mission of delivering exceptional packaging experiences.About the Role:You will be responsible for developing and implementing packaging strategies that drive business...

Job DescriptionThis role is responsible for leading pharmacy operations, ensuring excellent customer service, sales achievement, and staff development.Key Responsibilities:Provide medication review, dispensing, health screening, consultation, and counselling servicesEnsure excellent service and maintain good relationships with customersManage and oversee...

Add expected salary to your profile for insightsBjak is dedicated to providing access to affordable and sustainable financial services for people across ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Through our flagship platform,Bjak.com, we help millions of people find insurance policies that offer the best value...

The HABIB Group is seeking a highly skilled Senior Web Developer to join our e-commerce team. As a key member of our team, you will drive business growth and deliver exceptional customer experiences through high-performance web applications.Key ResponsibilitiesWeb Development: Develop and maintain high-performance web applications, ensuring optimal user...

About the JobWe're seeking a highly motivated and experienced Store Manager Leader to join our retail team. As an integral part of our department's daily operations, you'll manage, coordinate, and develop Store Managers to achieve annual sales budgets and profitability.Main ResponsibilitiesLead and develop Store Managers to achieve sales targets and drive...

Job ResponsibilityStay informed about industry regulations and standards to ensure ongoing compliance.Assist in the preparation of regulator submissions and responses.Collect, analyze, and report on quality metrics to identify trends and areas for improvement.Prepare and present quality performance reports to management.Lead and facilitate continuous...

Job SummaryThis is an exciting opportunity to join our team as a Retail Store Manager and take on a leadership role in one of our electrical sales departments.The ideal candidate will have experience in retail management, excellent communication skills, and the ability to drive sales growth and improve customer satisfaction.Key Accountabilities:Lead a team...

Job Description The Recruitment Lead at Sherwin-Williams will oversee the entire recruitment process, from job approval to onboarding. Your key responsibilities include driving talent acquisition campaigns to enhance employer branding in Southeast Asia, supporting employee learning development, and managing local talent development programs. Key Skills and...

Lead Process EngineerAre you an experienced Process Engineer with a passion for delivering cutting-edge solutions in the oil and gas sector? We are seeking a skilled Lead Process Engineer to take charge of the engineering deliverables for a major project, driving success from concept to completion.About the RoleAs the Lead Process Engineer, you will...