Customer Experience Officer

6 days ago


Kajang Municipal Council, Malaysia Eastsun Superior Print (M) Sdn Bhd Full time

We are seeking a dedicated Custoemr Experience Officer to join our team at Eastsun Superior Print (M) Sdn Bhd. As a customer-focused professional, you will play a critical role in ensuring that our clients receive excellent service and support.

Responsibilities:
  • Interact with customers to provide information and resolve inquiries about our products and services.
  • Prepare dockets for production and monitor delivery timeliness.
  • Assist the sales team in updating customer requirements and production status.
  • Ensure all activities are performed in a proper and professional manner according to company standards.

To excel in this position, you will require strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.



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