Customer Service and Delivery Lead

Job DescriptionA&W (Malaysia) Sdn Bhd is seeking a highly skilled Customer Experience Lead to lead our customer-facing teams. The successful candidate will have a strong background in customer service and a passion for delivering exceptional experiences.Key ResponsibilitiesLead customer-facing teams to ensure seamless service delivery.Develop and implement...

The role of a Customer Service and Logistics Coordinator at Balchem Corporation involves overseeing customer service operations, ensuring customer satisfaction, and optimizing logistics planning. This includes managing customer interactions, tracking orders, and streamlining operations using ERP systems like Microsoft D365.Main ResponsibilitiesManage...

Service Delivery Manager (German speaking)Ensure best in class project delivery in line with the SOW ensuring smooth delivery of service, overall customer satisfaction and commercial success.Contact us directly if you have any questions about this open job position.ResponsibilitiesPrevious work experience (or equivalent) in project management and Service...

Job DescriptionWe are looking for a highly organized and detail-oriented Sales and Distribution Specialist to join our team at Speedy Best Sdn Bhd. As a key member of our sales department, you will be responsible for ensuring timely and accurate deliveries, managing warehouse operations, and providing excellent customer service.Main ResponsibilitiesWarehouse...

We are currently looking for someone who is energetic and empathetic to join our team as a Customer Service Executive. You will be responsible for providing excellent customer support and ensuring customer satisfaction. Fluency in Mandarin and English is required for this position.Responding to customer inquiries: Promptly and professionally handle incoming...

Eastsun Superior Print (M) Sdn Bhd seeks a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our sales and marketing team, you will be responsible for interacting with customers to resolve inquiries about our products and services.Key Responsibilities:Process customer orders and complete activations in...

This role is a senior management position focused on overseeing service delivery, project management, and operational efficiency within ERP consultancy and technical services. The responsibilities include managing personnel, ensuring high-performance service levels, leading project implementations, and maintaining strong stakeholder relationships.Key...

Fewer than 40 applicants. You still have a chanceJob Requirements:Language(s) required: Mandarin, English, and Bahasa Malaysia.Diploma or Degree in Business Administration / Marketing.Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not...

Add expected salary to your profile for insights.Passionate about delivering top-notch IT services? Join us as an IT Service Delivery Manager, where you'll oversee IT service delivery, lead projects, ensure system reliability, and support Nando's technological needs to drive business successWhat you'll do:Service Management:Oversee the delivery of IT...

Job ResponsibilityIn charge of delivery arrangements, including preparing Delivery Orders, Shipping Documents, and other related paperwork.Provide direction and guidance to drivers and assistants to ensure timely and accurate deliveries.Track and monitor truck movements, troubleshoot delivery issues, and address complaints promptly.Review delivery orders,...

Job ResponsibilityStay informed about industry regulations and standards to ensure ongoing compliance.Assist in the preparation of regulator submissions and responses.Collect, analyze, and report on quality metrics to identify trends and areas for improvement.Prepare and present quality performance reports to management.Lead and facilitate continuous...

Export Sales Executive RoleWe are looking for a talented individual to fill the position of Export Sales Executive. This role requires excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesCustomer CommunicationCommunicate with export customers to understand their needs...

Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models.Job DescriptionSutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a...

We are a renowned confinement food delivery service, Phoenix Signature Kitchen, seeking a highly skilled and empathetic individual to join our team as a Confinement Food Delivery Specialist. This role is responsible for providing exceptional customer support and ensuring customer satisfaction through prompt and professional handling of incoming calls,...

Customer Support:Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner.Provide detailed information on products, services, and policies to customers.Resolve customer issues, complaints, and concerns efficiently, ensuring a positive experience.Order Management:Assist customers with order...

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...

The Customer Service Manager is a key position within Supply Chain that is responsible for managing daily operations related to the order to delivery process. With the expected outcome of achieving OTIF targets, maintaining fulfillment cost, and reducing/eliminating penalty deductions, the CS&L manager ensures there is an excellent vendor-customer...

Balchem Corporation requires a Customer Experience and Supply Chain Professional to enhance customer service operations and logistics planning. The ideal candidate will have experience in managing logistics and customer service processes, utilizing ERP systems like Microsoft D365. Key responsibilities include:Main TasksDevelop and maintain strong...

Food Service Director Job DescriptionAs a Food Service Director at A&W (Malaysia) Sdn Bhd, you will be responsible for developing and implementing strategies to drive sales growth, improve customer satisfaction, and maintain operational excellence. This role requires a seasoned leader with extensive experience in F&B management and a proven track record of...

About the RoleSpeedy Best Sdn Bhd is seeking a skilled Customer Service and Delivery Lead to join our team. As a key member of our customer service department, you will be responsible for ensuring timely and accurate deliveries, managing customer relationships, and providing exceptional customer service.Main ResponsibilitiesCustomer Relationships: Build and...