Digital Banking Specialist

5 days ago


Johor Bahru, Johor, Malaysia Hong Leong Bank Full time
Job Description

We are seeking a Digital Banking Specialist to join our team. In this role, you will be responsible for generating and qualifying leads from internal and external lists to achieve acquisition goals.

You will source and develop client referrals to achieve acquisition goals, develop sales proposals and customize by client, schedule sales activity and ensure optimum pipeline generation, make sales calls to new potential and existing clients, negotiate effectively with clients, conduct briefing and training to clients, respond to sales enquiries and concerns by phone or electronically, ensure customer service satisfaction and good client relationships, follow up on sales activities to ensure sales closure and accounts are open timely, monitor and report on sales activities and follow up for management, carry out market research and surveys, participate in sales events and roadshows where applicable, monitor competitors, market conditions and product development, ensure all tasks are carried out in full compliance with guidelines and regulations, and collaborate with other departments to create a unified experience.

Organizational Responsibilities

You will have responsibility to our ETC customers, putting HLB's long-term interest ahead of short-term gain, and continuously improve business in support of building brand awareness and improving customer experience.

Requirements

To be successful in this role, you will need a Diploma, Higher Diploma or Bachelor's degree in Business, Finance or related field, and relevant work experience.



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