Higher Education Professional
3 days ago
AUG Student Services is a leading education provider offering exceptional opportunities for students to succeed.
The ideal candidate will be responsible for:
- Guiding students in selecting the right education path;
- Developing and enhancing counseling services to support student needs;
- Managing student inquiries, applications, and acceptances efficiently;
- Providing exceptional customer service to students and parents;
- Handling office administrative tasks with precision.
Marketing Initiatives
This role involves creating and executing local marketing strategies to promote our education services.
- To document and implement local marketing plan/budget;
- To handle and carry out sales and marketing activities/events for both online & offline such as roadshows, education fairs, presentations, direct mailing and activity logistics;
- To promote and market education and institutions;
- To obtain and update market intelligence;
- To raise profile/awareness of the AUG Brand;
Community Engagement
This role requires building strong relationships with institutional representatives, special groups, and local partners/sub-agents.
- To build excellent relationship with representatives from institutions;
- To develop and maintain relationship with any special group (i.e., student clubs/associations, professional association);
- To be a liaison person with local partners/sub-agents;
- To visit schools, colleges and universities and build relationship with principals and school counsellors;
Qualifications:
- Candidate must possess at least a Bachelor's Degree in any discipline (Hospitality/Tourism/Hotel Management/Business Studies/Management/Marketing/Commerce or Mass Communication graduates are preferred);
- Knowledge and understanding of local and foreign education system preferred;
- Experience in mentoring and counseling students an added advantage;
- Courteous, patient and tactful personality with strong customer service orientations;
- Possess a high level of initiative, integrity and professionalism;
- May be required to work long hours during intakes;
- Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of database;
- Fresh graduates/entry-level applicants are encouraged to apply;
- Customer Service
- Marketing
We offer comprehensive medical and insurance benefits for our employees.
Global PresenceAUG has a global presence in 8 countries (Australia, China, Hong Kong, Indonesia, Philippines, Malaysia, Singapore and Vietnam).
Work-Life HarmonyWe prioritize work-life harmony and encourage employees to spend quality time with family and friends.
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