Higher Education Professional

3 days ago


Johor Bahru, Johor, Malaysia AUG Student Services Full time
About Our Team

AUG Student Services is a leading education provider offering exceptional opportunities for students to succeed.

The ideal candidate will be responsible for:

  • Guiding students in selecting the right education path;
  • Developing and enhancing counseling services to support student needs;
  • Managing student inquiries, applications, and acceptances efficiently;
  • Providing exceptional customer service to students and parents;
  • Handling office administrative tasks with precision.

Marketing Initiatives

This role involves creating and executing local marketing strategies to promote our education services.

  • To document and implement local marketing plan/budget;
  • To handle and carry out sales and marketing activities/events for both online & offline such as roadshows, education fairs, presentations, direct mailing and activity logistics;
  • To promote and market education and institutions;
  • To obtain and update market intelligence;
  • To raise profile/awareness of the AUG Brand;

Community Engagement

This role requires building strong relationships with institutional representatives, special groups, and local partners/sub-agents.

  • To build excellent relationship with representatives from institutions;
  • To develop and maintain relationship with any special group (i.e., student clubs/associations, professional association);
  • To be a liaison person with local partners/sub-agents;
  • To visit schools, colleges and universities and build relationship with principals and school counsellors;
Essential Requirements

Qualifications:

  • Candidate must possess at least a Bachelor's Degree in any discipline (Hospitality/Tourism/Hotel Management/Business Studies/Management/Marketing/Commerce or Mass Communication graduates are preferred);
  • Knowledge and understanding of local and foreign education system preferred;
  • Experience in mentoring and counseling students an added advantage;
  • Courteous, patient and tactful personality with strong customer service orientations;
  • Possess a high level of initiative, integrity and professionalism;
  • May be required to work long hours during intakes;
  • Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of database;
  • Fresh graduates/entry-level applicants are encouraged to apply;
Key Skills
  • Customer Service
  • Marketing
Our OfferEmployee Benefits

We offer comprehensive medical and insurance benefits for our employees.

Global Presence

AUG has a global presence in 8 countries (Australia, China, Hong Kong, Indonesia, Philippines, Malaysia, Singapore and Vietnam).

Work-Life Harmony

We prioritize work-life harmony and encourage employees to spend quality time with family and friends.



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