Technical Support Professional
4 days ago
A job as a Service Engineer at Hirehub Group offers the opportunity to work with a leading manufacturer of prefabricated modular data center solutions. As a Service Engineer, you will be responsible for handling customer inquiries, providing product information, and supporting business transactions.
About the Company:Hirehub Group specializes in the data center and power systems industry, with R&D facilities in Shanghai and high-end manufacturing plants in Shanghai and Malaysia. They deliver innovative solutions for hyperscale data center projects globally.
Responsibilities:- Handle customer inquiries via phone, email, and online chat.
- Provide detailed product information and guide customers in decision-making.
- Manage customer complaints and collaborate with relevant departments for resolution.
- Assist other departments with data organization and administrative support.
- Follow up on service-related matters and keep customers informed.
- Maintain accurate customer records.
- Analyze service data and report findings to support decision-making and process improvements.
- Compile common inquiries and solutions into knowledge documents for internal use.
- Participate in training and share knowledge to improve team service quality.
- Diploma or higher, preferably in mechatronics or electrical automation. Local Malaysian applicants preferred.
- Minimum 2 years in customer service, preferably in call centers or service centers.
- Strong communication skills in English, Chinese, and Malay.
- Proficient in office software (Word, Excel, PowerPoint).
- Ability to analyze problems and provide solutions.
- Strong customer service mindset, responsible, and detail-oriented.
- Team-oriented with good collaboration skills.
- Quick learner, adaptable to changing work environments.
-
Johor Bahru, Johor, Malaysia sa Group Full timeAs a Business Application Technical Expert at sa.global, you'll be responsible for managing all incoming support issues for a list of Microsoft D365 F&O clients. With a minimum of 3 years of experience in Microsoft D365 F&O, you'll investigate cases, provide consulting services, and work with other resources to resolve issues as necessary.We're looking for...
-
Technical Support Specialist
6 days ago
Johor Bahru, Johor, Malaysia Syspex Technologies Pte Ltd Full timeJob DescriptionTo provide exceptional technical support to customers and sales teams, ensuring the smooth operation of Syspex product range machines. Key responsibilities include installation, commissioning, technical training, preventative maintenance, demonstration, repair, and troubleshooting services.The ideal candidate will possess strong communication...
-
Technical Support Specialist
6 days ago
Johor Bahru, Johor, Malaysia Viskou Technology Sdn Bhd Full timeCompany Overview:Viskou Technology Sdn Bhd is a dynamic and innovative company that values its employees' growth and development. As a Technical Support Engineer, you will be part of a team that provides professional technical support to our customers.Job Description:This role involves assisting the sales team on pre-sales inquiries, providing training to...
-
Technical Support Associate
3 days ago
Johor Bahru, Johor, Malaysia Maliexp Full timeCompany OverviewMaliexp is a dynamic and innovative company offering exciting opportunities for career growth and development.Role SummaryThis Customer Support Representative role involves working with a talented team to deliver exceptional customer support and resolve technical issues in a fast-paced environment.Key ResponsibilitiesProvide excellent...
-
Technical Sales Professional
6 days ago
Johor Bahru, Johor, Malaysia Mettler-Toledo International Inc. Full timeJob DescriptionThe role of a Technical Sales Professional at Mettler-Toledo International Inc. involves driving sales growth, managing existing accounts, and establishing new ones. The ideal candidate will have strong technical acumen, excellent interpersonal skills, and a customer-focused approach.About the JobManage existing accounts and consistently...
-
Senior Technical Support Analyst
6 days ago
Johor Bahru, Johor, Malaysia Celestica Inc. Full timeAbout the RoleWe are looking for a highly motivated Senior Technical Support Analyst to provide technical assistance and support to customers and internal stakeholders. The ideal candidate will have a strong understanding of technical issues and be able to communicate effectively with various audiences.Key ResponsibilitiesProvide technical support on...
-
GL Accounting Professional
4 minutes ago
Johor Bahru, Johor, Malaysia Agensi Pekerjaan Randstad Sdn Bhd - Professional Full timeAbout the CompanyAgensi Pekerjaan Randstad Sdn Bhd - Professional is partnering with a Shared Service Centre to expand the GL team. We need a skilled GL Accountant to report to the Finance Manager and support the migration of new countries and stabilize internal processes.About the JobWe are looking for an individual to assist with journal entries, ensuring...
-
Technical Support Engineer
6 days ago
Johor Bahru, Johor, Malaysia Extreme Broadband Sdn. Bhd. Full timeWe at Extreme Broadband Sdn. Bhd. strive to offer the highest standards of customer service.Maintaining a high service level agreement (SLA) is crucial to our operations.Main AccountabilitiesDay-to-day technical support and fault management for all network products and services, monitoring alarms on customer routers and DDoS.Management of day-to-day...
-
Technical Quality Control Professional
4 days ago
Johor Bahru, Johor, Malaysia Agensi Pekerjaan Minde Group Sdn Bhd Full timeAgensi Pekerjaan Minde Group Sdn Bhd is a leading precision engineering manufacturer with a strong presence in Asia.We are seeking a highly skilled Technical Quality Control Professional to join our team.The successful candidate will be responsible for reviewing quality specifications and technical design documents, performing root cause analysis, and...
-
Financial Support Professional
4 days ago
Johor Bahru, Johor, Malaysia Maukerja Malaysia Full timeWe are seeking a highly skilled and experienced Accounting Operations Specialist to join our team at Maukerja Malaysia. As an Accounting Operations Specialist, you will be responsible for providing accounting and clerical support to our clients.The ideal candidate will have a strong background in accounting and finance, with a minimum of 3 years of...
-
Administrative Support Professional
4 days ago
Johor Bahru, Johor, Malaysia CTOS Full timeJob Summary:We are seeking a skilled Administrative Support Professional to join our team as a Sales Admin Executive. This role is responsible for providing administrative support to the Regional Sales Manager and the sales team, managing correspondence, and performing basic administration tasks in the Salesforce system.About Us:We are a leading Credit...
-
Banking Support Professional
2 days ago
Johor Bahru, Johor, Malaysia Hong Leong Group Full timeJob RoleWe are seeking a Banking Support Professional to join our team. In this role, you will be responsible for providing support to the banking operations team, ensuring accurate record-keeping, and providing excellent customer service.Key Responsibilities:Provide support to the banking operations team, including data entry, record-keeping, and...
-
Professional Telephone Support Agent
4 days ago
Johor Bahru, Johor, Malaysia Jobstreet Malaysia Full timeKey ResponsibilitiesAs a Professional Telephone Support Agent, you will be responsible for providing high-quality telephone support to our customers. Your primary duties will include:Responding to customer inquiries and resolving issues in a timely and professional manner.Escalating complex issues to higher-level management when necessary.Maintaining...
-
Technical Solutions Specialist
7 hours ago
Johor Bahru, Johor, Malaysia APEQ Process Sdn. Bhd Full timeKey ResponsibilitiesEngage new customers and maintain services to existing ones.Work with our senior management team to achieve sales goals.Maintain product knowledge to provide technical solutions to our customers.Build solutions that leverage technology to meet our customers' business needs.Work with our project and service teams to provide pre- and...
-
Technical Expert
3 days ago
Johor Bahru, Johor, Malaysia Upright Talent Full time**Upright Talent: A Multinational Corporation**We are seeking a highly skilled Technical Engineer to join our team.Key Responsibilities:Provide technical expertise to meet customer expectations and support the sales team with enquiries and quotations.Supply technical data and drawings as needed, and liaise with the parent company for imported product...
-
Business Application Technical Expert
6 days ago
Johor Bahru, Johor, Malaysia sa Group Full timeAt sa.global, we're committed to empowering organizations to make intelligent decisions and act faster through our industry-focused expertise. As a Microsoft Dynamics 365 F&O Technical Support Consultant, you'll be our primary contact for a list of Microsoft D365 F&O clients, managing all incoming support issues and working with other resources to resolve as...
-
Technical Field Specialist
6 days ago
Johor Bahru, Johor, Malaysia Syspex Technologies Pte Ltd Full timeJob SummaryWe are seeking a skilled Technical Field Specialist to join our team at Syspex Technologies Pte Ltd. As a key member of our service delivery team, you will be responsible for providing technical support and maintenance services to our customers.About the RoleTo carry out all service functions including installation, commissioning, technical...
-
Technical Service Specialist
5 days ago
Johor Bahru, Johor, Malaysia Kenso Corporation Full timeWe are seeking a skilled Technical Service Specialist to join our team at Kenso Corporation. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services for electrical switchgear, protection relays, PLCs, HMIs, Gateway, Servers, Communication, Networking in ENMCS & IMCS environments.The Role:Support the...
-
Technical Expert, Manufacturing
6 days ago
Johor Bahru, Johor, Malaysia Celestica Inc. Full timeAbout the CompanyCelestica Inc. is a leading electronics manufacturing services company that requires a Technical Expert in Manufacturing to provide technical expertise and support to our manufacturing operations.The ideal candidate will have a strong background in process engineering and a proven track record of improving manufacturing efficiency and...
-
Technical Specialist Thermal
2 days ago
Johor Bahru, Johor, Malaysia Kenso Corporation Full timeAt Kenso Corporation, we're seeking a seasoned Technical Specialist to join our Thermal Solutions team. In this role, you'll be responsible for delivering top-notch technical support and solutions to our customers across the Asia region.Job Description:We're looking for an experienced Data Center Engineer to join our team in Johor. As a key member of our...