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Fiscal and Operational Technical Support Professional
1 week ago
As a Business Application Technical Expert at sa.global, you'll be responsible for managing all incoming support issues for a list of Microsoft D365 F&O clients. With a minimum of 3 years of experience in Microsoft D365 F&O, you'll investigate cases, provide consulting services, and work with other resources to resolve issues as necessary.
We're looking for an individual with excellent problem-solving skills, a strong customer-service orientation, and a commitment to ensuring timely, quality solutions to customer issues. Knowledge of underlying Microsoft technologies such as SQL, data analysis, and reporting services is desirable.
Key responsibilities include:
- Developing and maintaining technical documentation and knowledge base articles.
- Collaborating with cross-functional teams to resolve complex technical issues.
- Participating in training sessions and workshops to stay up-to-date on Microsoft product releases and updates.
- Representing the company at all times in the best possible professional standard.
We offer a collaborative and dynamic work environment where you can contribute towards making sa.global a great place to work. If you're passionate about delivering exceptional customer experiences and have a strong background in Microsoft Dynamics 365 F&O, we encourage you to apply for this exciting opportunity.
