Technical Support Associate

4 days ago


Johor Bahru, Johor, Malaysia Maliexp Full time
Company Overview

Maliexp is a dynamic and innovative company offering exciting opportunities for career growth and development.

Role Summary

This Customer Support Representative role involves working with a talented team to deliver exceptional customer support and resolve technical issues in a fast-paced environment.

Key Responsibilities
  1. Provide excellent customer service and respond to inquiries promptly.
  2. Troubleshoot technical issues and offer effective solutions.
  3. Develop and maintain accurate records and documentation.
  4. Create high-quality instructional materials, including presentations and guides.
  5. Collaborate with the team to achieve goals and objectives.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Chance to work with a dynamic and innovative team.
  • A supportive work environment that values employee well-being.
  • Relocation assistance to Malta.
Requirements
  1. Excellent communication and interpersonal skills.
  2. Proven ability to work under pressure and meet deadlines.
  3. Strong problem-solving and analytical skills.
  4. Basic knowledge of computer operations and software applications.
  5. Ability to type at least 50 words per minute in Chinese (pinyin input) and have basic English proficiency.
  6. Reliable and responsible individual with a strong sense of accountability.
  7. Age requirement: 33 years old or below.
  8. Willingness to relocate: Must be able to relocate to Malta upon successful completion of the probation period.


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