Senior Technical Support Analyst

1 week ago


Johor Bahru, Johor, Malaysia Celestica Inc. Full time
About the Role

We are looking for a highly motivated Senior Technical Support Analyst to provide technical assistance and support to customers and internal stakeholders. The ideal candidate will have a strong understanding of technical issues and be able to communicate effectively with various audiences.

Key Responsibilities
  • Provide technical support on assigned materials and resolve customer-identified material problems
  • Act as the focal point for all product-related technical issues
  • Interact with customers to resolve problems and increase the quality and yield of the product and/or the product data release process
  • Evaluate and troubleshoot complex problems using industry standards and knowledge of IT platforms

Desired Skills and Qualifications

  • Bachelor's degree in a related field, or equivalent combination of education and experience
  • Three to five years relevant experience
  • Strong understanding of technical issues and ability to communicate effectively
  • Knowledge of industry and quality standards
  • Ability to work independently and as part of a team


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