Retail Operations Manager

1 month ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

About Hunters International Sdn Bhd

We are a reputable large shopping mall and real estate company seeking a skilled Retail Operations Manager to oversee the daily operations of our properties.

Estimated Salary: Up to MYR 12,000 per annum, based on relevant experience.

Job Description:

The successful candidate will be responsible for managing the operation of various businesses, conducting feasibility studies of potential business opportunities, reviewing and managing all aspects of property/facility management, including client reporting, vendor management, contracts, and staff supervision.

Key responsibilities include coordinating annual operational budgets and managing service contracts, preparing and compiling management reports, maintaining good relations with tenants and asset enhancement projects, optimizing manpower scheduling, ensuring compliance with SOPs and operational procedures, overseeing retail inventories and managing guest experience standards, and managing the operational budget, costs, and general amenities like family rooms and playgrounds.

Requirements:

  • Candidate must possess at least Diploma, Post Graduate Diploma or Bachelor's Degree in Business Studies / Administration, Project Management, Commerce or equivalent.
  • At least 3-5 years experience in Retail Operations, Leasing or Business Development is required.
  • Proven track record handling Retail operations and facilities management, preferably in a reputable large shopping mall or real estate company.

Preferred Skills:

  • Strong business acumen and good technical knowledge of Commercial Facilities.
  • Strong operations and management skill.
  • Strong analytical skill with excellent communication, negotiation, and interpersonal skill.
  • Possess strong leadership quality with ability to motivate and sustain high level of teamwork among team members.
  • Self motivated with high sense of initiative and responsibility.
  • Able to be trusted with confidential and sensitive Company information.
  • Good command of English, Bahasa Malaysia & Mandarin is a must.


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